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Payments Review Coordinator

at One Acre Fund
Published July 16, 2025
Location Kigali, Rwanda
Category Finance  
Job Type Full Time  

Description

About the Role

The Payments Team is seeking someone passionate about conducting comprehensive reviews of all assigned payments to ensure strict adherence to One Acre Fund policies and regulatory requirements.

The Payment Reviewer will be the exclusive contact for requesters, as well as making faster and more accurate payments, using the systems that enhance efficiency, and providing the best customer service. You will report to the Senior Payment Approver.

Responsibilities
Payments reviews

Review staff-related expenses against a predefined per diem rate per country assigned
Review casual payments and vendor payments on all payments platforms to ensure that are supported by relevant documents
Review all other types of payments coming to finance (farmer, wallets)
Ensure that Taxes are applied correctly where applicable
Communication to requesters

Contact approvers or requesters to follow up on non-compliance or rejected payments.
Communicate with Finance clients for any changes that may affect their payments
Be the interface between Finance and OAF departments
Resolve payment issues/errors/failures.

Oversee the resolution of all payment errors or failures.
Collaborate with the technology team and other internal/external partners required for resolving escalated issues or payment failures.
Follow up on all kinds of payment issues either from the requesters or from the payment administrators and approvers
Propose, report and implement payment process improvements

Propose payment improvements identified during the review process.
Promptly report any system errors by raising a Jira ticket or using any other channels so that they are solved quickly to ensure good service to our customers.
Implement payment improvements as assigned by the team lead.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

A university degree in Finance, Accounting, or other related fields.
2+ years of professional work experience in Finance or a related area
Preferred Start Date
As soon as possible

Job Location
Kigali, Rwanda

Benefits
Health insurance, paid time off

Please send your resume/CV