Job Profile
The Desk Officer will support program development and grants management across the Desk portfolio which encompasses a diverse range of countries in Africa, Asia and the Middle East. As a member of the Global Support Team, the Desk Officer reports to the Desk Manager and serves as a critical member of the Program Implementation Department to provide ongoing support to the country program teams. This role involves undertaking critical tasks and deliverables for the Relief International portfolio in the assigned countries, which currently includes humanitarian and development programs. Job holder must be an excellent communicator and team player with fluency in English and who is at ease working with a remote and highly diverse team, capable of adapting communication styles to different audiences.

Key Responsibilities
Accountability and Complexity
The Desk Officer will execute this common set of duties and practices related to portfolio development and management, contributing to excellent writing, review, analysis and communication; and exhibiting initiative, flexibility, creative thinking and problem-solving skills.

Program Development

Track new opportunities and create summaries of the new opportunities for management to support decision making on application process (including application process, eligibility, and competency required for RI to apply).
Work with the Desk Manager and Country Offices to develop work plan for proposals/concept notes.
With guidance from Desk Manager, support review, including editing, of standards proposals/concept notes, and all needed annexes.
In coordination with the Desk Manager, support final proposal submissions through external donor platforms, including development and revision of specific donor form completions and/or additional annexes (i.e. certification and assurance, SF424S, etc.)
Conduct research related to specific program sectors, RI’s work on the ground, donor priorities, regional funding trends, and prepare/update knowledge pieces such as capacity statements, reports, one pagers, etc.
Track monthly progress of program development (financial and submissions by country), success rates, trends, and present them to regional programs team
Project Cycle Management Support

Support in tracking country offices completion of mandatory program management tools.
Maintain updated grant and program folders, coordinating with the Awards Management Unit as necessary.
Whenever needed, support coordination of grant modifications, sharing resources/guidance with country teams, facilitating reviews/input from Global Support Team departments as needed.
Actively support the constant improvement of program quality and management efficiency through contributions to country and global initiatives, such as SOP/tool/template development/refinement.
Support in the Key Performance Indicators process and facilitate preparation of analysis.
Regularly update grants and reporting trackers to ensure country programs are aware of pending submissions.
Donor Reporting

Support ensuring on-time submission of all donors’ reports. Ensure high quality content. Provide final copy edit and/or support in writing assigned sections, upon request. Ensure submission under certain donors’ dedicated platforms.
Support Desk Manager and country offices in ensuring timely communication to Donors as they pertain to reports, notifications, etc.
Actively participate in relevant coordination calls with COs as they pertain to program and awards.
Step-in to provide direct support to Country Offices as it pertains to program (including MEAL) and grants management.
Support relevant functions in capacity development for Country Offices staff on key internal processes (PMF, SoPs, etc.) and donors’ requirements (i.e. compliance, donors’ indicators, etc.)
Communication and coordination

Work with the Support Team to ensure RI Intranet content for page is updated on a regular basis – in coordination with country offices.
Ensure Country Offices snapshots are kept up to date and work with country offices to develop program summaries/capacity statements and any other communication/program document as needed (i.e. success stories, meeting presentations, etc.)
Support country offices and the global Support Team in compiling lessons learnt and develop briefs in coordination with Technical Advisors and Country Offices
Support the Program Implementation Team with ad-hoc and ongoing research and summaries on humanitarian crises as needed.
Behavior and Conduct
Will ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
Will be a model for ethical conduct standards for other team members.
Will ensure own actions and the actions of the team members they manage do not impact the safety of the RI team and the vulnerable communities we serve.
Will ensure external stakeholders are aware of RI conduct and reporting mechanisms
Report any concerns.
Safeguarding

Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
Ensure all people who come into contact with Relief International are as safe as possible, consistent with RI’s safeguarding and protection policies.
Support and develop systems that create and maintain an environment that prevents sexual exploitation and abuse and promotes the implementation of the Code of Conduct and safeguarding policies.
Work collaboratively with relevant functions to advocate for the inclusion of safeguarding activities and resources within program.
Person Specification
Skills, knowledge and expertise required for the role.
Essential criteria
Bachelor and/or Master’s degree in international development, Humanitarian Studies, Management Studies, or related field in alignment with the relief and development sectors
At least two-three years of professional experience in supporting humanitarian/development programming, ideally in grants/project management. Familiarity with key donors i.e. US Government, ECHO, UN preferred
Fluency in English required
Excellent independent and collaborative narrative writing and analysis skills
Proven level of computer literacy and high facility for using the Microsoft Office Suite (with emphasis on Word, Excel, PowerPoint)
Ability to travel internationally to support country programs
Demonstrated ability to coordinate complex activities, meet deadlines, and exercise sound judgment
Logical and critical thinking skills, and a comfort working with complex budgets and spreadsheets
Superior oral and written communication skills, including consensus building and triangulation of information from multiple stakeholders.
Demonstrated ability to work effectively as part of a team with a high degree of drive and initiative

Please send your resume/CV