JOB PURPOSE:

The HR Officer – Damascus Office is responsible for leading and overseeing the implementation of human resources functions to ensure efficient, compliant, and high-quality HR operations. The role provides technical guidance, supervises HR processes, and supports strategic HR initiatives in alignment with Islamic Relief policies and Syrian labor regulations. The HR Officer plays a critical role in strengthening HR systems, enhancing staff engagement, ensuring compliance, and supporting management in decision-making.

Functional Responsibilities & Tasks

1. Recruitment & Talent Acquisition

Lead the full recruitment cycle from workforce planning to onboarding.
Ensure vacancy announcements and recruitment processes are transparent, merit-based, and aligned with organizational standards and Islamic Relief Syria policies.
Supervise screening, shortlisting, interviews, and participate in selection processes.
Conduct background checks and provide guidance to hiring managers on best practices.
2. Contracts & HR Administration

Oversee preparation and validation of contracts, offers, and HR documentation.
Ensure personnel records and HR systems are accurate, updated, and securely maintained.
Monitor contract status and advise on renewals and amendments.
Ensure compliance with internal policies, audit requirements, and Syrian legal regulations.
3. Onboarding & Staff Development

Lead staff induction and orientation programs to ensure smooth integration.
Identify development needs and coordinate training and capacity-building initiatives.
Facilitate internal and external learning opportunities and evaluate training effectiveness.
4. Payroll, Benefits & Attendance

Oversee payroll processing and ensure accuracy and timeliness in coordination with finance.
Monitor attendance, timesheets, and leave balances.
Ensure proper staff allocation across projects and accurate cost distribution.
Ensure implementation of benefits and allowances in line with policies.
5. Performance Management & Organizational Development

Lead performance management processes (probation, mid-year, and annual reviews).
Ensure fairness and consistency in evaluations.
Support managers in addressing performance issues and improvement planning.
Contribute to job description reviews and organizational development initiatives.
6. Employee Relations & Staff Welfare

Act as focal point for employee relations and conflict resolution.
Support disciplinary and grievance processes in line with policies.
Promote staff engagement and a positive work environment.
7. Separation & Exit Management

Oversee resignation, termination, and end-of-service processes.
Ensure proper handovers and conduct exit interviews.
Analyze exit trends and provide recommendations to management.
8. Compliance, Policy & HR Strategy

Ensure compliance with Syrian labor law, internal policies, and donor requirements.
Coordinate with auditors, legal advisors, and external stakeholders.
Support development and implementation of HR policies and procedures.
Contribute to HR planning and provide reports and data-driven insights.
Ensure adherence to Code of Conduct, safeguarding, and PSEA principles.
Knowledge, Experience, and Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field.
Minimum 4 years of HR experience, preferably within NGOs/INGOs, with proven experience in Syria.
Strong knowledge of Syrian labor law, HR regulations, and administrative procedures in Syria.
Demonstrated experience in recruitment, payroll, personnel administration, and performance management.
Experience working with auditors, legal advisors, and compliance requirements.
Experience in project-based HR management and staff cost allocation.
Experience in training coordination and staff development.
Strong understanding of employee relations, disciplinary procedures, and grievance handling.
Knowledge of safeguarding, GBV, and PSEA principles.
Strong analytical, organizational, and problem-solving skills.
Ability to work under pressure and in a multicultural environment.
Language

Fluency in English and Arabic (written and spoken) is required.
IT skills

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
Good command of HR systems and digital tools is an advantage.

Please send your resume/CV