Information Management Officer

at IMPACT Initiatives
Published July 13, 2026
Location Amman, Jordan
Category Computer & IT  
Job Type Full Time  

Description

We are currently looking for an Information Management Officer (IMO) to support our team in the occupied Palestinian territory (oPt):

Position: Senior Information Management Officer (IMO) Site Management Cluster

Contract duration: 9 months

Location: Amman, Jordan

POSITION PROFILE

Under the supervision of IMPACT’s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response’s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An interest in humanitarian coordination and contextual developments in oPt is strongly preferred.

RESPONSIBILITIES
The Senior Information Management Officer’s responsibilities include:

Co-ordination and planning

Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping
Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure
Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions
Promote the use of inter-operable technologies among partners;
Provide information outputs in the local language wherever feasible.
Receive data from partner organisations
Data quality control

Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them
Generate data quality scripts to assess incoming data for quality issues
Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations)
Generate data quality key performance indicators
Work with partner organisations to address issues with the data they have provided
Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response.
Data visualization

Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI)
Ensure coherent style and design across the dashboard
Facilitate analysis through the dashboard user interface
Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs
The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.

REQUIREMENTS
Excellent academic qualifications, including a Master’s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;
4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;
Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;
Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;
Experience in the context of partnership building and consensual decision-making;
Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;
Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;
Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;
Ability to compile, triangulate and holistically analyse diverse and large datasets;
Experience with handling confidential and sensitive data and demonstrated;
Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;
Resilience, stress tolerance and ability to work under difficult conditions;
Fluently spoken and written English is mandatory. Arabic an asset;
Data capture and analysis :
MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;
Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications
Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.
Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.

Please send your resume/CV