Background to the position

In virtually all countries, people increasingly rely on and expect a diverse range of digital services (e.g., through their mobile devices) to interact with local government, companies, and community organizations and services. This disruption is already happening to humanitarian assistance. Yet, the Digital Divide remains a persistent and significant challenge at both national and local levels.

The need for a successful and large-scale digital transformation is urgent. And Digitally Transforming the IFRC and its 191 members is a complex process which requires collaborative action and support across the membership. Therefore, the IFRC recently developed a Digital Transformation Strategy which was approved by the IFRC Governing Board in May 2021.

The Digital Transformation Department (DTD) has full leadership responsibility for the implementation of the digital transformation strategy and the positive impact it will have on the 191 National Society members of the IFRC. The DTD provides strategic leadership and guides the IFRC Secretariat as well as the members network to adapt and innovate humanitarian services, drawing on digital services, data-enabled decision-making, and other opportunities for digital transformation in support of the IFRC’s Strategy 2030. In addition, the DTD is responsible for the development and implementation of business transformation, information technology and digitalization services throughout the IFRC Secretariat, thereby supporting the same transformation in 191 NSs, setting the vision, and drawing stakeholders together on this digital journey.

The incumbent reports into the AI and Data management unit (“AI & Data unit”), that is accountable to the Director of the DTD. The other units and teams reporting to the DT Director include the Enterprise Architecture, Strategy & Planning unit, the Digital development and management unit, the Infrastructure & Security Team and the Global Service Desk and Endpoint Management team. Under the leadership of the Director, these units and teams serve as members of the global DTD management team, along with the CISO and Regional DT managers.

The AI & Data unit is responsible to deliver greater value from IFRC’s data, and ensures the development and implementation of IFRCs data and AI governance and strategy, in close collaboration with the IFRC’s Data Protection Office and through indirect management of data professionals in other departments. The unit oversees all data operations, data product lifecycles and manages the organisation’s data platform, as well as the coordination and support to AI initiatives.

The Senior Full Stack Developer will also interact extensively with internal and external AI and data experts, private sector, academia, external suppliers, vendors and consultants who are sourced to deliver data-related activities.

The Senior Full Stack Developer will be primarily responsible for the management and development of end-to-end data projects, from clarifying requirements with business requestors, to schema preparation, data modelling, data engineering, report development in PowerBI and facilitation of User Testing pipelines, to support IFRC’s operations in multiple sectors (e.g. Finance, Logistics, Human Resources mobilization, Project management and others).

The position holder will operate on IFRC’s Data Platform, based on Microsoft Fabric and Synapse using Data Vault and Dimensional modeling techniques for consumption in Power BI. He/she will lead a small (two to three) team of full stack developers, ensuring overall coordination, alignment in approach, management of priorities, improvements in data operations, and continuous learning and mentoring.

The role will collaborate and coordinate work with multiple cross-functional teams at a global level, on a variety of projects that support the internal and external-facing activities of the Red Cross and Red Crescent movement.

Data analytics and reporting:

Analyze and understand business process and data models, business logics, modelling logics, and ways to identify missing data
Liaise with business contacts or business analysts to understand their needs, and translate these into specifications of requirements
Identify data requirements and data elements and ingest them in the data platform if missing
Design and implement complex dashboards and reports in Power BI to provide actionable information
Follow through on UAT identified issues and their resolution
Publish data and reports to production
Maintain dashboards and reports over time
Data engineering on Microsoft Fabric/Azure Synapse platform:

Develop database schemas, define relationships, and optimize performance based on the specific requirements of the data solution
Develop data products using SQL and PySpark
Implement data quality checks and processes to ensure data accuracy, consistency, and completeness
Implement security measures to protect sensitive data and ensure compliance with relevant regulations and standards
Optimize solutions for performance and scalability
Identify and resolve performance bottlenecks, optimize SQL queries, and fine-tune data processing workflows
Document data engineering processes, system architecture, and data flow diagrams for knowledge sharing and future reference
Team management:

Oversee the operation of the full stack developers, managing priorities, interactions, and workload
Track and document the progress of the team through tools like devops boards
Propose improvements to processes and technologies, bringing efficiency to the team
Mentor the development of the team, including the development and refinement of skills
General:

Work collaboratively with cross-functional teams, including architects, data scientists, data analysts, and business stakeholders.
Act as authority across the organisation in area of data engineering and report development, and as a mentor and guidance for colleagues to encourage the adoption of self-service analytics across the organisation.
Provide technical guidance and training to colleagues on data management best practices and Microsoft data technologies
Support the Manager of the Data unit with regular progress reports on results against objectives and responsibilities
Work in close consultation and develop partnerships with colleagues with data roles across the secretariat in Geneva and in the regions

Please send your resume/CV