The project reaches 200 beneficiaries (55 children and 145 caregivers) through a stepped-care model: psychosocial screening for everyone, general psychosocial support and group activities, individualized Case Management for those who need it, and referral to specialized services where needed. It is aligned with the IASC MHPSS Guidelines and Minimum Standards.

Position Summary

Case Managers support the screening process and provide individualized follow-up for children and caregivers who need more focused support, connecting them to the services they need.

Key Responsibilities

Support the administration of initial psychosocial screening (K10/SDQ) and review screening findings and referrals alongside professional judgment and observation.
Conduct comprehensive needs assessments for children and caregivers identified as needing individualized follow-up.
Develop individualized Case Management plans with the child/family, and follow up regularly on progress.
Coordinate access to services and facilitate referrals to MHPSS, protection, medical, social, or specialized services.
Maintain confidential case files and update documentation according to the project's standards.
Take part in case conferences and coordination meetings with the team, partners, and site staff.
Identify and report protection and safeguarding concerns immediately through the agreed procedures.
Contribute to monitoring, data collection, and reporting.
Perform other related duties assigned by the supervisor.
Qualifications and Experience

Bachelor's degree in Psychology, Social Work, Counseling, or a related field.
[At least 2] years of experience in Case Management, preferably with children and families in humanitarian settings.
Knowledge of child protection principles, confidentiality, and referral pathways in Jordan.
Good communication and documentation skills in Arabic; working English.
Experience with standardized screening tools is an asset.
Key Skills

Assessment, empathy and active listening, documentation, teamwork, coordination with service providers, ability to work with families under stress.

Please send your resume/CV