Balkans Donations Coordinator

at Collective Aid
Published August 22, 2022
Location Subotica, Serbia
Category General  
Job Type Full Time  


This is a position that pays a stipend of €300 per month. Collective Aid is a volunteer run organisation meaning that the majority of our work is done by temporary volunteers. As such the accommodation we offer is a shared room in a volunteer house alongside other coordinators in the city of Subotica with a small food budget.


Collective Aid aims to provide a regular NFI distribution service in refugee hotspots on the Serbo-Hungarian border and in Sarajevo. The purpose of this role is to ensure our Balkans projects have access to the aid they require in order to maintain a regular and dignified NFI distribution service to the communities we support. Your focus will be on ensuring our warehouses, where we receive and process NFI, are well-stocked and organized. This can involve maintaining order in the warehouse, managing volunteers on warehouse shifts, and co-ordinating shipments of NFI from European NGOs to the Balkans.


Responsibilities and Expectations:



Build and nurture partnerships with NFI Collection NGOs

Build and nurture partnerships with local NGOs for the purpose of NFI exchange

Work with NFI Collection NGOs to coordinate shipment logistics

Working remotely and in person with the Bosnia & Herzegovina (BiH) team to facilitate quarterly NFI donations. This includes being in regular contact with the BiH Programmes Manager and BiH Distribution/Warehouse coordinator, remotely participating in BiH coordination meetings, collaboratively creating NFI needs lists remotely, and coordinating the importation of NFI donations.

Procure NFI when requested


Work alongside Subotica Distributions Coordinator to manage CA Subotica’s NFI warehouse and ensure received NFI is correctly and punctually prepared by volunteers for distribution in Subotica

Qualifications and Experience:



Supporting displaced people/people on the move

Humanitarian NGOs (work/volunteering)

NFI distribution and warehousing

Desired skills:

Volunteer management

Warehouse management

Shipment and customs logistics

Inter-organisational cooperation


How to apply


Please send an email to the director with a CV and a Cover Letter.

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