CCCM Database Officer

Published August 24, 2022
Location Baidoa, Somalia
Category Computer & IT  
Job Type Full Time  


Background on ACTED


ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Their interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context.


ACTED is looking for professionally confident, self-motivated, experienced and committed team player to fill the CCCM Database Officer position in Baidoa, Somalia.


Position Profile:


This Database Officer position will be reporting directly to the CCCM manager. This person should manage the beneficiaries’ database/ACTED CCCM Database in the state and act as focal point for ACTED project data, and provide data/information of ACTED ongoing and closed projects to project team, AME department and Coordination on timely manner


Duties and Responsibilities:


Data quality and management

Support SMC teams’ day-to-day management of data and processes, ensuring consistency and quality of data from regular information collection (e.g. partner reporting, service mapping, 4Ws, service indicator monitoring/site monitoring, CRM);

Compile data received from field teams, conducting data cleaning as necessary;

Update and maintain databases;

Collaborate with Information Management Officer and field teams to design and improve tools and processes for regular and periodic IM activities, as needed;

Assist Building tools data tools, or on paper forms, as required.

Analysis, reporting, and communication

Conduct analysis on data as needed, and work with Information Management Officer and SMC field teams to ensure information is used inform programming

Produce regular outputs and reports for programs teams and submit regular reporting to the CCCM Manager

Support the Information Management Officer to design and produce products for internal and external use

Ensure mechanisms are in place for information flow back to residents of the sites (e.g. through accessible information products, verbal communication from SMC teams);

Ensure regular and consistent data flow from field to the Programs teams

Accountability and IM support

Ensure Complaints and Response Mechanism (CRM) databases are regularly updated by field teams, conduct cleaning and analysis of databases as needed, ensure targets for CRM response time are tracked

Work closely with AMEU Department on the CRM, to ensure the mechanism for case transferal between Programs and AMEU is functional and confidentiality is respected

Collaborate with AMEU Department on assessment or monitoring exercises, as needed

Provide support to ACTED CCCM/WASH and Shelter/Infrastructure teams working in the IDP sites alongside the SMC teams, as necessary.

Quality & capacity-building

Conduct capacity-building of SMC teams in data collection and data management, as needed

Ensure data confidentiality protocols are in place, and all staff are trained

Ensure collection of sex and age disaggregated data

Organize translation of information by SMC teams, or conduct translation, as needed

Any additional task as requested


Provide timely reports on the field trips, monitoring visits and assessments to the CCCM Manager

Compile weekly, monthly and other ACTED substantial reports as may be required; including donor reports.

Job Requirement (Qualification and Experience)


University degree in a relevant subject is preferred

At least 4 years’ experience in an information management role

At least 3 years’ experience in an NGO is preferred

Proficient in use of ODK/Kobo for mobile data collection

Excellent IM software skills, including Microsoft Excel

Experience in GIS is beneficial

Excellent team-working and communication skills

Excellent written and oral English and Arabic skills

Good capacity to plan, prioritize, and multi-task

Knowledge of multi-sectoral humanitarian response, including SMC, Protection, WASH, Shelter, and emergency distribution is beneficial.

Technical Skills


Project Management

Knowledge on Wash Programming

Knowledge in Budget Management

Transparency and accountability

Planning and organizing


Effective communication


How to apply


Application Procedure:


Qualified Somali Nationals with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts with the subject line“CCCM DATABASE OFFICER - Baidoa”

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