Child Protection Coordinator

at International Rescue Committee
Published August 28, 2022
Location New York, United States of America
Category Management  
Job Type Full Time  


Job Overview: The Child Protection Coordinator will provide virtual and on the ground case management to unaccompanied children and other minors at offices where there is no adequate capacity to provide services to this population which includes Ukrainian and Afghan minors. This position will be expected to travel up to 40% of the time. The Child Protection Coordinator provides trauma-informed case management and care coordination services to unaccompanied children and their households. This includes working closely with each client household to develop service plans that address individual needs utilizing a broad range of financial, medical, social, federal and state benefits, vocational, and other services and resources based on client eligibility. In addition to serving a complex client caseload, the Child Protection Coordinator, guides, trains, mentors colleagues and supports program quality assurance efforts across various local offices. The Child Protection Coordinator also supports the Child Protection officer in efforts to cultivate, develop, and maintain community partnerships and other community resources.


This position also conducts services to connect children and youth to basic needs and other supportive services, including medical care, school enrollment, mental health care, community supports, etc. The Child Protection Coordinator also completes all necessary documentation associated with a case. In consultation with the Child Protection Officer, the Child Protection Coordinator often responds to safety and protection issues including child welfare referrals, trafficking concerns, run away response, gang prevention, and more.


Major Responsibilities:


Responsibilities include but are not limited to:


Complete virtual home visits to meet with children and their sponsors post-release, to assess the safety of the child, flag any safety and protection concerns, and assess needs across multiple life domains.

Develop individualized service plans for children and sponsors and work closely with them to make progress through their individual service plans.

Provide crisis intervention when necessary, including involving Child Protective Services, law enforcement, etc.

Coordinate referrals, service planning and enrollment in various relevant areas that include placement, safety, guardianship, medical, mental health, legal/immigration, education, substance abuse, gang prevention, independent living, parenting/supervision, independent living, mentorship, and peer support. Build and manage relationships with community services providers in relevant areas.

Continually assess ongoing changes in behavior and general conditions that could impact the safety of a participant.

Use a trauma-informed approach to support the resilience and recovery of unaccompanied children who have experience trauma. Maintain a strong understanding of trauma-informed principles and approaches, protection and safeguarding, and mandatory reporting.

Maintain accurate records in electronic case files and required databases and consistently ensure the confidentiality of information relevant to cases.

Submit required reports and documentation in a timely manner.

Participate in regular case management and staffing meetings.

Travel up to 40% of the time to meet with children and their families in various locations throughout the United States and travel to support staff training at various IRC offices.

Other duties as required.

Job Requirements:


Bachelor’s degree in social work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science preferred

Bilingual ability in English and Spanish required

Minimum of two years of related professional experience working with children, family reunification/ preservation, kinship care, foster care, child welfare, and/or conducting home studies required, or one year of related experience with a master’s degree

Ability to read, analyze, and interpret technical procedures and governmental regulations

Excellent verbal and written communication skills, including the ability to write reports and business correspondence

Experience working with immigrant populations

Demonstrated success working and communicating effectively in a multi-cultural environment

Demonstrated success working with vulnerable populations who have experienced trauma

Self-starter with excellent problem-solving skills combined with the ability to prioritize duties and manage time effectively

Proficient in Microsoft Office applications (Word, Excel, Outlook), Microsoft Teams, Zoom, and other platforms

Valid driver’s license, access to a personal, insured vehicle, and ability to travel independently throughout assigned service delivery area

Key Working Relationships:


Position reports to: Child Protection Officer


Collaboration with: The Child Protection Coordinator maintains close working relationships with members of the HQ Child Protection team, the Resettlement unit, HQ’s Intensive Case Management team and with program staff in the field.


Working Environment:**


A combination of remote work and travel for home visits as needed, partner agency meetings, etc. within the service delivery area

Frequent work during non-traditional hours such as evenings and weekends required


Interested candidates can send their CVs

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