Communications & Media Officer
| Published | October 12, 2026 |
| Location | Idleb, Syrian Arab Republic |
| Category | Media & Journalism |
| Job Type | Full Time |
Description
Job Purpose
The Communications and Media Officer supports GOAL Syria’s communications, visibility and external engagement efforts by producing compelling stories, digital content and multimedia products that showcase programme activities, results and impact, while ensuring strong donor visibility and organizational positioning.
The role also contributes to GOAL Syria’s internal communications initiatives and supports the Communications and Media Department’s internal and external coordination efforts.
Duties, Objectives and Competencies
Storytelling & Content Development
Develop high-quality written, visual and audiovisual content packages for GOAL’s communications, advocacy and donor visibility initiatives.
Identify, develop and produce compelling human-interest stories, beneficiary profiles, case studies and success stories that demonstrate the impact of GOAL’s programmes.
Conduct interviews with beneficiaries, community members, staff, partners and other stakeholders while ensuring dignity, informed consent and humanitarian communication standards.
Draft and edit web stories, social media content, press releases, newsletters, speeches, talking points and other communications products.
Work closely with programme teams to identify communications opportunities and ensure timely documentation of programme achievements and field activities.
Contribute to the planning and implementation of communications campaigns and maintain content plans and editorial calendars.
Multimedia & Design
Capture high-quality photography and mobile videography to support communications, advocacy, donor visibility and fundraising initiatives.
Edit photographs and produce short-form videos and multimedia products for digital platforms.
Design engaging social media graphics, infographics, presentations and other visual communications materials in line with GOAL’s branding guidelines.
Package written and visual content for publication across GOAL’s website, social media channels, newsletters and other communications platforms.
Maintain an organized archive of multimedia assets, ensuring appropriate metadata, consent records and accessibility.
Communications Coordination
Coordinate closely with Programme, MEAL, Grants and technical teams to gather programme information and communications content.
Liaise with GOAL’s Head Office Communications Team to ensure timely review, approval and publication of communications products.
Support the implementation of donor visibility and branding requirements across programme activities.
Coordinate with photographers, videographers, designers, consultants and other service providers when required.
Ensure all communications outputs comply with GOAL’s editorial, safeguarding, branding and donor visibility standards.
External Engagement
Support communications planning and logistics for donor visits, high-level missions, media visits and external events.
Prepare communications materials, briefing packs, talking points and visibility products for external engagements.
Coordinate communications activities with partners and support the development of joint communications products where appropriate.
Contribute to strengthening GOAL Syria’s external profile through high-quality communications and effective stakeholder engagement.
Undertake any other communications and advocacy responsibilities as assigned by the line manager.
Objectives
Ensure the timely and successful implementation of donor-funded communications and visibility campaigns across humanitarian sectors, including food security, water, sanitation and hygiene, emergency response and shelter.
Increase the range and reach of GOAL Syria’s internal communications tools and products.
Competencies
Strong organizational skills, including the ability and willingness to contribute to the management and implementation of existing and new intra- and inter-departmental work processes within an international environment.
Strong coordination and prioritization skills, including the ability to manage competing demands and adjust priorities as required.
Strong teamwork and planning skills, including the ability to remotely coordinate and oversee the collection of communications content from field locations.
Requirements – Essential
Syrian citizen.
Bachelor’s degree in Communications, Journalism, Media Studies, Public Relations, Visual Communications, Multimedia, Cinema and TV, Graphic Design or a closely relateddiscipline; or a relevant diploma/institute qualification combined with relevant professional experience. Candidates without a formal higher education qualification may also be considered where they demonstrate substantial relevant professional experience and a strong portfolio of communications and media work.
At least 2–3 years of relevant experience in communications, media, journalism or a similar role.
Strong experience in drafting and editing written content, including human-interest stories, web stories, social media content and press releases. This will be assessed based on links to samples of work provided in the applicant’s CV.
Experience in photography, mobile videography and audiovisual pre-production, production and post-production, including developing, scripting and editing short-form video. This will be assessed based on links to samples of work provided in the applicant’s CV.
Proficiency in graphic design and visual communications, including Adobe Creative Suite (Photoshop, Illustrator, Lightroom and Premiere Pro) and Canva.
Content management skills, including knowledge of archiving and multimedia publication formats.
Advanced written and spoken English.
Requirements – Desired
At least six months of work experience with a humanitarian or development organization.
Please Send your resume/CV
