Community Engagement Program Manager
Published | May 2, 2025 |
Location | Serres, Greece |
Category | Management |
Job Type | Full Time |
Description
Lifting Hands International is looking for a Community Engagement Program Manager to start in June 2025 in Greece with a minimum six-month commitment. Applications will be reviewed on a rolling basis.
About Us
Lifting Hands International operates a community center in Serres, a town located about an hour from Thessaloniki in Northern Greece. We work with a population of 1000+ refugees & asylum seekers from two local camps, providing regular aid distributions and psychosocial support from a community-led approach.
Role Profile
The Community Engagement (CE) Manager plays a key role in the LHI Community Program, which focuses on engaging community members (camp residents) and supporting community volunteers (camp residents who are part of the LHI team) in program planning and implementation, while also providing continuous learning opportunities to foster both personal and professional growth. Working closely with the Director of Outreach and Development and the Professional Development Program Manager, the CE Manager collaborates directly with LHI’s community volunteers across the Child-Friendly Space, Female-Friendly Space, Arts & Recreation, Education, Logistics, and Distribution programs. The role focuses on fostering a culture of mutual learning, peer support, and inclusivity, while also empowering community volunteers to take ownership of current activities and to implement new initiatives at the LHI Community Center. Additionally, the CE Manager will collaborate with the Professional Development Manager to facilitate skill-building sessions, creating a space for continuous learning and personal development.
Main Responsibilities
Develop and deliver onboarding trainings to support the successful induction and transition of new community volunteers into program activities.
Encourage community volunteers to take ownership of the programs by collaborating with them to develop, plan, and facilitate activities, classes, and workshops.
Plan and facilitate weekly community meetings, wellness events, and team-building activities to foster an inclusive and supportive environment for the whole team (community volunteers and visiting team).
Collaborate closely with other program managers to foster a community-led approach and encourage the participation of community volunteers.
Conduct individual check-ins and group meetings with community volunteers to provide support, gather feedback, and address safeguarding concerns in a sensitive and respectful manner.
Monitor and evaluate program outcomes, identifying areas for growth and improvement.
Oversee program development to ensure alignment with LHI’s vision and adapt structures and strategies in response to changing needs and community feedback.
Essential Criteria
Proactive, with the ability to work both independently and collaboratively
Previous humanitarian experience working with vulnerable populations
Understanding of the implementation of psycho-social support (PSS) programs and a community-led approach
Previous experience in leading and managing teams
Ability to handle safeguarding concerns with professionalism and care
Ability to work effectively under pressure and efficiently in a large, multicultural team
Strong communication and problem-solving skills, and flexibility in dynamic environments
Minimum six-month commitment required
Fluent in English
Desirable Criteria
Knowledge of Greek / Arabic / Kurmanji / Farsi / French
International Drivers License
Potential to commit to the team for 6-12 months
Please send your resume/CV