Contact Centre Agent

at Meubles RD
Published November 17, 2025
Location Saint-Georges, QC, Canada
Category Customer Care  
Job Type Full Time  
Working Hours 30 to 40 hours per week
Base Salary $ 20.00
Salary Units Hour

Description

Overview
Languages
French

Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years

Work setting
Retail business
Retail or wholesale furniture store

Responsibilities

Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Copywrite
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Schedule transportation conveyances
Balance daily transactions

Experience and specialization

Computer and technology knowledge
Electronic mail
Specialization/experience (business sales and services)
Distribution
Additional information
Security and safety
Criminal record check
Reference required

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Benefits

Health benefits
Disability benefits
Health care plan
Paramedical services coverage
Financial benefits
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Please send your resume/CV