Contact Centre Agent
| Published | November 17, 2025 |
| Location | Saint-Georges, QC, Canada |
| Category | Customer Care |
| Job Type | Full Time |
| Working Hours | 30 to 40 hours per week |
| Base Salary | $ 20.00 |
| Salary Units | Hour |
Description
Overview
Languages
French
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
Retail business
Retail or wholesale furniture store
Responsibilities
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Copywrite
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Schedule transportation conveyances
Balance daily transactions
Experience and specialization
Computer and technology knowledge
Electronic mail
Specialization/experience (business sales and services)
Distribution
Additional information
Security and safety
Criminal record check
Reference required
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Benefits
Health benefits
Disability benefits
Health care plan
Paramedical services coverage
Financial benefits
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)
Please send your resume/CV
