Data & Quality Assurance Specialist

at International Rescue Committee
Published January 25, 2023
Location San Diego, CA, United States of America
Category Computer & IT  
Job Type Full Time  


Accurate data, data analysis and representation are central to the successful operation of any non-profit organization. The IRC in San Diego utilizes multiple data systems, including Salesforce, SDNP, Efforts to Outcome (ETO) and Community Information Exchange (CIE) to capture the activities and impact of our work. The Data and Quality Assurance Specialist is a full-time position that will work primarily on data entry, quality assurance ensuring consistency in data and documentation accuracy across the IRC’s and the funders data reporting platforms.

Data Entry

Using paper forms or excel tracking sheets, enroll clients, record case notes and data points in Efforts to Outcomes (ETO), SDNP, Community Information Exchange (CIE) and Salesforce data tracking platforms as related to direct service, screening tools and assessments, and referral services;
Collaborate with program staff to ensure timely entry of client demographics, intakes, services, follow-ups, referrals; job placement; job training and screening outcomes into systems;
Perform data entry for the Financial Capabilities and Individual Development Accounts programs into the ETO system;
Assist in data entry backlog when needed in different databases across programs.
Quality Assurance

Using Paper formats to implement quality assurance on SDNP and VESL plus files.
Using excel tracking sheet to track data and carry out quality assurance in the SDNP and ETO databases
Review clients’ records in databases to make sure the data entered comply with the grant requirements
Review and update building resilience excel tracking sheets for quality assurance and timely distribution of incentives;
Work with Harder+Co, 211, and United Way to input and review Building Resilience client data added into the Community Information Exchange system.
Job Requirements:

1+ years of related professional work preferably in a social service, academic, research, or evaluation environment;
Strong data management skills, with ability to conduct basic data analysis from different sources;
Strong attention to detail;
Demonstrated experience with Microsoft Office Suite, with strong experience in MS Excel preferred;
Experience working with efforts to outcomes; salesforce; Community Information Exchange preferred;
Solid organizational skills with the ability to work productively and accurately while under pressure in a fast-paced environment;
Excellent communication skills both written and verbal, English proficiency required;
Ability to prioritize and manage time effectively.

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