Director of Wellbeing

at All Hands and Hearts
Published July 3, 2022
Location Massachusetts, United States of America
Category Administration  
Job Type Full Time  


Position Purpose

A versatile position within a dynamic nonprofit that provides relief to survivors of natural disasters by mobilizing volunteers. The Director of Wellbeing will be a licensed health professional who is responsible for promoting positive wellbeing in regard to mental and social well-being. This will be a full-time, hands-on role, training and supporting teams across the world and acting as a point of escalation for mental health crises to outside resources and support.


Reporting Relationships

Reports to: Chief of People, Culture and Equity

Roles reporting to position: None

Approximate number of direct reports: 0


Essential Functions

Design, implement and manage a strategic organizational approach to fostering good psychological health & wellbeing, forming part of the Safety Management System
Development of tools and training - develop tools and resources to help our teams promote wellbeing and train them in how to establish boundaries and manage people who are displaying unhelpful behaviors
Develop reporting mechanisms to track unhealthy behaviors and corresponding systems to mitigate the escalation of poor mental health
Provide information and guidance to prospective staff and volunteers to help them make an informed decision about joining one of our programs
Responsibility and authority to arrange evacuations, emergency accommodation, and any other costs associated with prioritizing an individual's wellbeing. This will also extend to being authorized to provide local program team members with needed breaks, accommodations, meals, etc. to help them in their wellbeing after supporting individuals.
Identify and manage local and remote access to holistic, inclusive support systems that meet the needs of our diverse teams
On -site support - Depending upon the location and timing, be ready to immediately deploy to provide support to individuals and program staff.
Provide referrals to expert resources after individuals have left our duty of care for on-going support
Supporting affected people with periodic check-ins - Depending upon each affected individual’s receptivity, be available to check-in with individuals to see if any support or resources can be provided and to also demonstrate All Hands and Hearts’ interest in their recovery. This will also extend to program staff to ensure their own wellbeing in the aftermath of an incident or engagement.
Serve as the organizational champion for wellbeing. Facilitate momentum across all teams to ensure wellbeing is prioritized
Provide briefings for assessment teams who are to deploy to difficult environments.
Serve as spokesperson, when called upon, to explain AHAH to external contacts interested in organization around wellness topics
Provide leadership to demonstrate real and tangible commitment to diversity, equality and inclusivity efforts in the Operations area
Ensure reporting and compliance requirements are met with external donors, partners, and other interested parties
Serve as a member of the Crisis Management Team to ensure the wellbeing of survivors of crisis’ is prioritized.
To be considered for this position you must be fully vaccinated. Subject to applicable guidance, the term fully vaccinated currently refers to when an individual has received either a single-shot vaccine or both doses of a two-shot vaccine, and two weeks have elapsed since the final dose.
Other duties as needed and required.

Financial Responsibilities

Is this position responsible for the operating budget of the associated department? Yes
Does this position have any other financial responsibilities? No

Position Requirements

Education Undergraduate Degree in Psychology, Social Work, Nursing, or other related field.
Related Experience 3 years of clinical experience in primary-care setting as a mental health nurse, psychiatric nurse or role with equivalent experience. Regard for others and respect for individual rights of autonomy and confidentiality. Skills in communicating clearly and persuasively, both verbally and in writing. Experience in supporting survivors after critical incidents and people suffering a mental health crisis. Ability to work alone, leveraging expert external resources as required. Experience or an understanding of humanitarian operations is an advantage. Exhibits a demonstrated interest in working in the not-for-profit space. We will positively consider previous experience working for All Hands and Hearts or another disaster response organization. Previous international work experience, preferably in less developed countries.
Special Competencies/Certifications Good written and oral communication skills and confident working with Google Suite, Microsoft Office, particularly Word and Excel. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately. The individual is able to manage a large workload and perform in a fast-paced environment.
Work Environment/Conditions Based remotely in home office. Travel required up to 25-50% of the time.

Compensation & Benefits

Compensation This is a grant-funded position. The compensation for this role is $50,000.
Flexible working hours
Unlimited PTO
Health Insurance for U.S. staff
401K with safe harbor match for U.S. staff

Interested candidates can send their CVs

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