We are looking for a Distribution Coordinator to join us in Kavala on the 24th of August for a minimum of 4 months.

The role of the Distribution Coordinator is to ensure the smooth execution of all distribution efforts, including the daily operations in our free store as well as the weekly distribution of baby items. The Distribution Coordinator acts as the central point of oversight for all distribution activities and is involved in stock management, documentation, and the guidance of volunteers. They are dedicated to creating a welcoming and dignified atmosphere for all ages, genders and backgrounds across all distribution operations.

Responsibilities:
Coordination of daily distribution efforts
Facilitate a dignified and efficient experience for all community members according to the organization’s project guidelines, policies and values
Ensure all community members receive items in a fair and consistent manner
Respond to daily challenges such as complaints or special requests from community members
Track daily project attendance
Ensure information regarding store opening hours and distribution activities is available, accessible to people of all backgrounds, and shared with community members through appropriate channels
Collaborate with the Community Centre Coordinator to align efforts and respond to community needs comprehensively
Management of stock levels and spaces
Sort and organize incoming donations
Monitor stock levels
Assist in developing procurement approaches and in exploring potential collaborations
Optimize storage layout and maintain a clear and organized system in the warehouse
Ensure the cleanliness and tidiness of the store and storage area
Support of volunteer management
Communicate daily tasks with volunteers and ensure tasks are completed
Welcome new volunteers, conduct project inductions, and follow up to ensure clear understanding of the space, their role, and their responsibilities
Lead daily volunteer debriefs to gather input, address concerns, and encourage suggestions
Report to Field Manager
Engage in weekly meetings with the Field Manager to keep them informed about project developments
Communicate shortages and inventory stock needs
Draft quarterly reports in collaboration with the Field Manager
Keep track of and share feedback from community members
Pass on needed information regarding volunteer management including wellbeing concerns and potential conflicts/tensions within the team to the Field Manager
Alert the Field Manager about behaviour from volunteers or community members that violates guidelines, and report safeguarding concerns appropriately
Participate in project development by collaborating with the Field Manager and Director of Operations to evaluate NLA’s capacity to make changes to the project
Requirements:
Required Skills
Highly organized and proactive approach to work
Excellent communication skills and the ability to respond calmly in challenging situations
Politically and culturally sensitive with the ability to act with patience, tact, and diplomacy
Ability to work well both independently and cooperatively within a team
Ability to demonstrate clear professional boundaries with community members
Good management abilities and capacity to take on responsibilities
Strong commitment to the values of NLA and dedication to supporting displaced people
Fluency in English (knowledge of Arabic, Farsi, Turkish, or Kurmanji is an asset)
Relevant Experiences
Previous experience working with displaced people
Volunteer or professional experience in project coordination
Strong interest in, or educational background/professional experience related to logistics, distributions, retail, or stock management
Other
Minimum time commitment: 4 months
Minimum age: 23 years old
Ability to reside legally in the EU for the full duration of the commitment

Please send your CV and cover letter to our Field Manager