Background
Johanniter-Unfall-Hilfe e.V. is a German Christian non-governmental organisation dedicated to excellence in the fields of first aid, ambulance services, social programmes, and medical and social project work. The organisation’s Federal Headquarters are based in Berlin, Germany. Johanniter International Assistance serves as the operational unit for humanitarian aid, development cooperation, and emergency relief, implementing and supporting projects worldwide in the sectors of Health, Livelihoods, and Emergency Response.
Johanniter International Assistance (JIA) is currently undergoing an organisational and structural change process aimed at repositioning the organisation to better achieve its strategic goals. As part of the structural change process, JIA intends to employ project staff in countries of their choice (e.g. in the employee’s home country).

2. Objective
The objective of this engagement is to select and contract a qualified EoR service provider who will enable to employ personnel in designated countries in a legally compliant and cost-effective manner. By enabling a flexible selection of places of work in countries, in which JIA is not operating, the organisation will be able to engage the most suitable and qualified staff, thus enabling to better achieve its strategic goals.

3. Scope of Service
The EoR service provider is expected to deliver the following services:

• Employment Services
- Formal employment of staff selected by JIA in the agreed countries.
- Issuance of employment contracts in compliance with local legislation.
- Management of statutory social security contributions, taxes, and other applicable deductions.

• Payroll Administration
- Monthly payroll processing including all mandatory deductions and employer contributions.
- Provision of pay slips to employees and regular payroll reports to JIA HR.

• Compliance & Risk Management
- Full compliance with labour, tax, and regulatory frameworks in each respective country.
- Ongoing legal updates and advice on relevant employment legislation.

• Administrative Support
- Serve as a point of contact for employees on HR and administrative matters.
- Management of onboarding and offboarding processes.
- Administration of employee benefits (e.g. leave, sick pay, bonuses, insurances).
- Regular reports on staff status, costs, and compliance.
- Ad hoc reports upon request.

4. Johanniter Responsibilities
Johanniter International Assistance will:
• Provide all necessary information.
• Ensure payment of agreed services fees and other related costs as per the service contract.

5. Provider Requirements
The EoR provider is expected to meet the following criteria:
• Demonstrated experience delivering EoR services, preferably in the NGO or non-profit sector.
• Legal presence or established partner networks in relevant countries.
• Expertise in local labour and tax regulations.
• Ability to provide contractual and operational documentation in English (German is a plus).
• Transparent pricing and reporting structure.
• Data protection and compliance with GDPR or equivalent standards.
• Capacity to onboard staff within a short timeframe (e.g. within 4 weeks).

6. Target Countries
Initial coverage may include, but is not limited to, the following countries:
• Nigeria
• Philippines
• South Africa
• Zimbabwe
Additional countries may be added during the contract period.

We welcome applications via email with subject line ‘Tender Submission – Employer of Record Services’.