Job Purpose

Responding to cases of gender-based violence and providing the required case management services in a manner that ensures easy access for survivors to appropriate and timely services.

Key Responsibilities

Receiving and registering survivors of gender-based violence in accordance with case management standards.
Conduct initial and full assessments of the cases to determine the response or intervention plan for each case.
Develop case management plans according to a survivor-centered approach that meets the needs identified in risks and comprehensive assessments.
Implementation of the case plan according to the specified dates with follow-up and evaluation of the implementation steps and re-design when needed with the support of the supervisor.
Refer survivors to other services when needed and according to the plan.
Conducting a final evaluation of the case after receiving the specified services within the plan to reach a decision to close the case.
Close cases according to case management standards.
Documenting the case files for each case separately and updating the files continuously according to the plan.
Respect the confidentiality and privacy of the cases and the files of each case in accordance with the standards for keeping the information in the case management.
Coordination with the technical supervisor to discuss sensitive and high-risk cases.
Note: The above-mentioned key responsibilities/accountabilities are illustrative ones. Other future responsibilities/accountabilities may be assigned to the job depending on the department's organizational chart.

Qualification (Education/Work Experience)

Essential:
A university degree in education, psychology, or in a field closely related to the required work.
Work experience in managing cases of GBV survivors for at least two years.
Full knowledge of basic and additional trainings such as managing cases of GBV, studying the risks and types of GBV.
Good background in dealing with the target group.
Familiarity with and commitment to humanitarian standards.
Desirable:
Master's degree in psychology or Social Sciences.
More than three years of professional experience in the same position.
Excellent verbal and written communication skills.
Core & Managerial Competencies

Core Competencies:
Communication
Teamwork
Planning and organizing
Accountability
Creativity
Commitment to Continuous Learning
Technical Competencies
Good knowledge in using MS Office
Good knowledge of protection.
Experience in working with NGOs.
Good experience in dealing with archives.

Please send your resume/CV