Head of Programs
| Published | December 5, 2025 |
| Location | Damascus, Syrian Arab Republic |
| Category | Administration |
| Job Type | Full Time |
Description
Job overview
The Director of Programs provides strategic, technical, and operational leadership for all programmatic functions of the organization. This role ensures that programs are designed and implemented with excellence, accountability, and measurable impact while fully aligning with organizational strategy, donor requirements, and global humanitarian standards.
The Director of Programs oversees program implementation across all sectors including Health, Protection, Nutrition, WASH, Education, ERL, Food Security, and Emergency Response. The role also leads program quality assurance, community engagement, partnership development, and cross-departmental coordination, ensuring that programs remain responsive, culturally appropriate, inclusive, and conflict-sensitive.
Main Tasks & Responsibilities
1. Strategic Program Leadership & Quality Assurance
Lead the development, implementation, and periodic review of the Country Program Strategy.
Ensure all programs align with international humanitarian standards (CHS, Sphere, and Do No Harm).
Provide strategic oversight for program portfolios.
Coordinate needs assessments and situational analyses to ensure evidence-based programming.
Champion innovation, sustainability, and community-centered design in all interventions.
Ensure programmatic compliance with donor rules and national legal frameworks.
Oversee quality assurance mechanisms including program reviews, audits, and learning cycles.
2. Program Implementation & Performance Management
Lead and supervise implementation of all projects ensuring quality, timeliness, and effectiveness.
Monitor program performance using KPIs, workplans, and results frameworks.
Approve detailed implementation plans (DIPs), procurement plans, HR plans, and MEAL plans.
Mitigate operational risks and ensure timely corrective actions.
Ensure seamless collaboration between Programs, MEAL, HR, Finance, Operations, and Security.
Ensure all projects maintain robust safeguarding, protection, and GESI integration.
3. Community Integration & Partnership Development
Ensure meaningful and inclusive community participation across the entire program cycle.
Lead development of community engagement strategies.
Participate on Building and maintaining partnerships with INGOs, local NGOs, community groups, and government entities.
Oversee capacity strengthening plans for partner organizations (CBLA/CB Strengthening).
Ensure cultural and conflict sensitivity is embedded into all programming.
4. Financial Management & Grants Oversight
Ensure programs are delivered within budget and comply with donor regulations.
Approve budget forecasts, cash projections, and re-phasing plans.
Ensure proper linkage between programmatic planning and financial performance (BVA).
Lead grant kick-off, grant review, and close-out processes.
Validate narrative reports before submission to donors and headquarters.
Ensure procurement and logistics plans align with program requirements.
5. Team Leadership & Organizational Capacity Building
Directly supervise Program Managers, and technical advisors.
Establish clear performance objectives and accountability structures.
Identify capacity gaps and implement structured development plans.
Foster a collaborative, inclusive work environment that upholds organizational values.
Ensure strong safeguarding practices and compliance across all teams.
6. Representation & External Relations
Serve as primary programmatic focal point for donors, coordination's Platforms, and government authorities.
Build strategic partnerships to expand organizational reputation and funding opportunities.
Represent the organization at national and international events and forums.
Contributes to the development of fundraising and donor engagement strategies.
Background Knowledge & Experience
Education Level: Advanced degree in International Development, Public Health, Humanitarian Studies, or related field.
Work Experience: Minimum 10 years of progressive experience in NGO program leadership.
Skills and Abilities
• Demonstrated experience managing multi-sector, multi-million-dollar portfolios.
• Strong knowledge of humanitarian standards (CHS, Sphere).
• Experience working in complex, high-risk environments.
• Excellent leadership, communication, analytical, and negotiation skills.
• Proven experience in donor relations (UN, ECHO, USAID, BHA, SCHF, EU).
• Fluency in English; Arabic is an asset
• Strategic Thinking & Innovation
• Program Quality & Impact Orientation
• Leadership & Staff Development
• Partnership Building
• Risk Management & Decision-making
• Accountability & Safeguarding Commitment
• Financial Acumen & Grants Understanding
Please send your resume/CV
