HR Administration Officer

at International Committee of the Red Cross
Published June 12, 2022
Location 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines, Manila, Philippines
Category Human Resource  
Job Type Full Time  




The ICRC has implemented on 1 January 2022 an International Retirement Savings Plan (IRSP) for 12’000 employees in about 75 countries. A foundation is being created to that effect in Switzerland. The plan will be administered by a newly created team in the ICRC HR Shared Services in Manila.




Process and oversee transactions and carry out administrative work, including, but not limited to enrolment, changes, payment of benefits, etc., in accordance with standard operating procedures.

Optimizes processes in line with best practices and keeps documentation up to date

Takes part in optimizing processes and updating process documentation.

Ensures that all activities are performed with a First Time Right (FTR) analysis, while maintaining accuracy and timeliness in adherence to Service Level Agreements (SLA).

Takes part in implementing the Manila Shared Services Centre’s best practice.

Provides support and guidance on issues within his/her area of expertise to HR Administration Officer 1



College degree, professional diploma or equivalent experience

3-5 years' professional experience in HR Shared Services

Proven experience in HR administration, ideally in the administration of benefits and retirement plans

Knowledge of and experience in HR shared services, including workflows, processes and key performance indicators

Certification in HR an asset

Good command of English, French language skills an asset

Computer proficiency, including Microsoft Excel and working knowledge of HR information systems



Works well under pressure and can adapt efficiently to changing priorities

Capable of managing several projects simultaneously and meeting tight deadlines

Able to work independently but also a good team player

Dynamic and with a solid sense of responsibility

Excellent leadership and management skills



Diverse and humanitarian-minded workforce

An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide

Training opportunities

Flexible work schedule



To be considered in this position, you will need to submit the following requirements in one PDF file following this format for the subject line: SURNAME First Name – HR Admin TL:


comprehensive and updated resume

motivation letter


Office Address: 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

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