Human Resources Assistant

at Jesuit Refugee Service
Published May 11, 2022
Location Rome, Italy
Category Human Resource  
Job Type Full Time  


Organizational Context


The Jesuit Refugee Service (JRS) is a ministry of the Society of Jesus, incorporated as an international non-governmental organisation with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organisation was founded in November 1980 and now has a presence in over 50 countries. JRS undertakes services at national and regional levels with the support and guidance of an international office (IO) in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs.

The main services provided are in the field of education, reconciliation, livelihood activities and psychosocial support. Currently, more than 724,000 individuals are direct beneficiaries of JRS projects.


Operational Context


The Human Resources Assistant collaborates with the Human Resources Department, supporting the team in the daily activities and ensuring consistency in the implementation of human resources policies, guidelines and practices.


Key Responsibilities


Under the supervision of the Human Resources Director and those delegated by her, the HR Assistant’s main responsibility will be to assist the Human Resources Department in supporting the daily activities of the department and ensuring effective delivery of services. More specifically:


  • Assist the HR Officer with monthly payroll related activities such as collection of timesheets and pay slips monitoring and liaising with labour consultants when required


  • Support the HR team in organizing the JRS internal learning and development activities (e.g. internal language courses)


  • Assist the HR Officers with recruitment and selection activities including formatting, circulation and posting of vacancy announcements, monitoring the receipt of applications, carrying out pre-screenings, preparation of documentation, and logistic arrangements for selection panels


  • Collect, analyse, and screen spontaneous applications, organizing and building an internal JRS roster


  • Support the HR Officer in staff on-boarding activities including liaising with departments and following up on activities


  • Support with internships, volunteer and young professional programmes, fostering partnerships with Universities and other Institutions (e.g. EU Solidarity Corps)


  • Work closely with the HR and IT team to support the development and implementation of HRIMS, testing developments with user groups and where necessary create user guides, communication plans and other associated materials for roll-out


  • Assist the HR Officer, Field Support with the roll-out and implementation of projects addressed to field offices and preparing strategic communications accordingly


  • Provide support to special projects (e.g. Global Demographic Survey, Insurance Plans) and activities including conducting information search as requested


  • Manage the JRS Career Page as well as related social networks


  • Assist in preparing correspondence, documentation, reports, and presentations and perform other tasks requested by supervisor, as appropriate


Qualification and Competencies


  • University degree or specialization in Human Resources Administration, Business Administration or related field


  • A minimum of 2 years of experience in a similar role, or internship experience within JRS


  • Proficiency in English and Italian, both verbal and written


  • Working Knowledge of Microsoft Office 365


  • Strong interpersonal skills and the ability to work in a multi-cultural, international, professional environment


  • High sense of discretion in dealing with confidential matter at all times




  • Working knowledge of French, Spanish and/or other languages


  • Previous working experience with faith-based organisations is an asset


  • Understanding of and commitment to humanitarian relief work and international humanitarian standards


Core values and ethics


  • Good understanding of and compatibility with the values of JRS


  • Commitment to JRS’s mission, vision and values; ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and to advocate for their right to protection and a life in dignity


  • High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with people, situations and information


  • Acceptance of diversity and inclusion as a core value


Terms and Conditions


Please note that this position is only open to candidates who possess EU citizenship or other legal authorization to work in the European Union.


Successful candidates will be offered a regular contract under Italian law.


How to apply


All applicants are requested to submit the following documents through JRS Careers web page

  • A cover letter describing the candidate’s desire and motivation to work for JRS and how her/his qualifications and experience are a good fit for this position


  • Curriculum Vitae (CV) in English, including three (3) professional references with contact information, phone and email address.
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