Job Summary

As a Human Resources Officer, you will be in charge of providing efficient and effective human resources administrative support to the operations of the INSO Country Office, under the supervision and guidance of the Human Resources Manager.

Main Responsibilities

Compliance

In coordination with the HR Manager, ensure all INSO HR internal policies and procedures are compliant with local labour laws and regulations.
Responsible for monitoring and acting on time on probation periods and contract expiration.
Maintain communication with local authorities, including the tax office, the Ministry of Labour, etc., to maintain strong local governmental relationships.
In coordination with the liaison officer, ensure that the visa, INSO Card, and work permit are valid.
Recruitment

Support the HR Manager in the full cycle of the recruitment process, including vacancy announcements, interview set-ups, staff inductions, as well as onboarding and off-boarding.
Prepare Field Monitor contracts and amendments in accordance with legal requirements and available templates.
HR Administration and Support

Prepare other HR documentation
Responsible for HR files, ensuring that they contain the mandatory documentation according to the internal checklist.
Responsible for the timeliness, accuracy, and validity of HRIS data, and carries out regular checks of data and maintains the HRIS as required.
Support the HR Manager in handling employee relations issues and as delegated.
Responsible for ensuring all trackers and databases are up-to-date and readily available for management information, including Employee Emergency forms, visa and work-permit trackers, staff absence, etc
Assist the Human Resources Manager in establishing annual leave planning to plan staff shifts and cover operational needs.
Be a focal point for staff and consultants on the insurance policy.
Assist the Human Resources Manager as required and delegated.
Assist the Human Resources Manager in the drafting of various communication documents, administrative letters and facilitation of meetings to inform national employees of HR rules and procedures
Assists the Human Resources Manager in the event of an internal and/or external audit or inspection
Knowledge, Skills, and Experience

Essential:

5+ years of work experience in the HR field. Preferably in the NGO sector
Proficiency in Microsoft Office Tools.
HRIS experience
Proficient command of both English & Arabic languages
Good knowledge of the country’s employment law and its application.
Bachelor’s Degree in Business Administration, HR Management, or any other relevant field.
Core Competencies

Analytical – Identifies issues, assesses information critically, and contributes to practical solutions.
Communication – Communicates clearly and professionally while maintaining strong organisational and coordination skills.
Accountability – Takes ownership of responsibilities, works independently, and demonstrates a strong work ethic.
Resilience – Performs effectively under pressure and adapts to demanding operational environments.
Integrity – Maintains confidentiality and demonstrates professionalism aligned with humanitarian principles and ethics.
Collaboration – Builds respectful and empathetic relationships and works effectively in multicultural settings.

Please submit completed applications and reference “HR Officer – Damascus” in the subject line. Applications should be in English and include:

An updated CV (maximum 3 pages).
A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.