ICT Field Advisor

at MSF - Holland
Published November 15, 2022
Location Amsterdam, Netherlands
Category Accounting  
Job Type Contractor  
Base Salary €4,312
Salary Units Month

Description

 

As Field ICT Advisor, you will provide on the ground expertise based on needs, that goes above and beyond normal competencies found in MSF-OCA projects. You will give advice to colleagues in the IT department and functionally manage field ICT staff. You will support the Logistics Coordinators in establishing or updating the existing ICT documents. You will support implementation of the CyberKits (datacenter-in-a-box solution), MSF-OCA ICT policy and strategy in OCA missions, implement current ICT standards in the OCA (Operating Centre Amsterdam) missions and train new ICT staff in OCA missions.

Main Responsibilities

Provide second line ICT support to field operations;
Support and oversee (from HQ) our ICT staff work in their local field locations through functional management;
Promote and maintain a vision on field ICT services;
Contribute to the development of our ICT field knowledge base and improving best practices;
Improve, implement and maintain processes and procedures that enable increased efficiency in the field;
Monitor IT services and IT infrastructure in the field and initiate improvements;
Initiate / perform research and analyses of ICT developments;
Propose and give advice on intra-disciplinary and inter-disciplinary activities;
Initiate change and maintain an integral and coherent policy for field ICT, while developing guidelines, protocols etc. to support it;
Assist in the hiring process for Field ICT staff;
Facilitate the ICT training of field ICT staff and logisticians and the development of ICT knowledge transfer material;
Support ICT related projects being rolled out to the field locations in terms of expertise, guidance and co-ordination;

Education

You have a Masters or Bachelor’s degree in computer science or related field

Experience

At least 5 -10 years of experience in IT support/management;

Experience within MSF or another humanitarian organization will be considered an asset

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