|Published||September 7, 2022|
|Location||Makati City, Philippines|
|Category||Computer & IT|
|Job Type||Full Time|
ICT Specialist manages and organizes all ICT systems and services in the location where s/he is posted. S/he assists the ICT Manager in designing and installing ICT infrastructure.
Responsible in providing technical support
Regular maintenance and monitoring of network infrastructure & systems
Maintenance of telecommunication setup
Inventory and asset/equipment management
Responsible for installing or upgrading components, setting up software, assisting with network/server administration, and resolving all IT support issues
Regularly evaluating IT systems to ensure they meet the necessary demands
Evaluate connectivity issues, equipment, and software and hardware.
Respond to IT issues; hardware maintenance, software, networking, etc.
Provide helpdesk and technical support either by phone, remote access, or onsite
Oversee troubleshooting for system errors
Set up equipment for new employees
Bachelor’s degree or equivalent in information technology, computer engineering, computer science, or similar field of study
Very good ICT knowledge plus good communication skills, both verbal and written
3 – 4 years’ troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, telecommunications, IT, helpdesk, etc.)
Have both good work ethics and analytical skills, able to work in teams as well as independently
Well organized, able to handle multiple tasks and prioritize, capacity to work under pressure
Good history of continuous education and proven drive to increase skill set
Certifications or Knowledge of FortiNet devices, Cisco Unified Communication (UC) - “SIP”, SDWAN, Network & System/Server administration are an asset
Experience in Networking and System/Server Administration are a plus
1 year of people-management experience is a strong asset.
What we offer:
Competitive compensation package
Flexible work schedule
Access to internal and external training opportunities
International, multicultural environment
How to apply
Qualified applicants are requested to submit their updated and comprehensive resume and motivation letter in one pdf file, following this format for the subject line: SURNAME First Name – ICT Specialist.