iDevelop Administrator

at ICRC
Published November 17, 2022
Location 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave, Makati City, Philippines
Category Computer & IT  
Job Type Full Time  

Description

 

The iDevelop Team is responsible for the implementation of the programme and of the monitoring of the budget in accordance to set framework, guidelines and rules.

The iDevelop Administrator ensures the smooth and effective functioning of the iDevelop Programme by providing support to ICRC’s global workforce. He/She reports directly to the iDevelop Team Leader in Manila with the overall leadership of the iDevelop Manager in Geneva.

Responsibilities

Ensures full implementation and compliance of the iDevelop Programme’s rules and guidelines.
Reviews, prioritizes and validates staff members requests for iDevelop related activities within the define time frame.
Identifies the relevance of any specific iDevelop activity requested by staff members.
Verifies the credibility of training institutions and universities.
Ensures the iDevelop activity complies with the budget allocation.
Tracks iDevelop days allocated for a particular activity.
Ensures proper follow-ups (modification, cancellation, etc.) on requests already approved.
Maintains and updates iDevelop tracker and/or database.
Provides feedback to staff members in a timely fashion.
Escalates complex and special cases to the iDevelop Team Leader.
Generates various reports and statistics on a regular basis and/or when needed.
Participates in the review and evaluation of the Individual Development Program framework periodically and suggest changes if necessary to improve policies and procedures.
Participates in weekly team meetings via Skype and other ad-hoc meetings (when required) with the iDevelop Manager in GVA for team planning, review and shaping of the iDevelop Programme policy and guidelines.

Your Profile

Passionate about helping people learn and grow
Proven ability to handle multiple assignments and competing priorities simultaneously while maintaining quality customer service
Objective and results oriented
Can work with minimal supervision
Demonstrated ability to maintain a high level of professionalism and confidentiality
Proven team working skills
Strong communication skills
Advanced organizational skills
Very good customer service orientation

Education

Bachelor’s degree in human resources management, education, business management, accounting or equivalent

Experience

At least 2 years work experience in a related field, preferably in career and professional development

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