IRSP HR Administration Officer

Published November 17, 2022
Location 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave, Makati City, Philippines
Category Administration  
Job Type Full Time  



A foundation is being created to that effect in Switzerland. The plan will be administered by a newly created team in the ICRC HR Shared Services in Manila.


Process transactions and carries out administrative work, including, but not limited to enrolment, changes, payment of benefits, etc., in accordance with standard operating procedures. Optimizes processes in line with best practices and keeps documentation up to date
Takes part in optimizing processes and updating process documentation.
Ensures that all activities are performed with a First Time Right (FTR) analysis, while maintaining accuracy and timeliness in adherence to Service Level Agreements (SLA).
Takes part in implementing the Manila Shared Services Centre’s best practice.


Proven experience in HR administration, ideally in the administration of benefits and retirement plans
Knowledge of and experience in HR shared services, including workflows, processes and key performance indicators
Certification in HR an asset
Good command of English, French language skills an asset
Computer proficiency, including Microsoft Excel and working knowledge of HR information systems


Works well under pressure and can adapt efficiently to changing priorities
Capable of managing several projects simultaneously and meeting tight deadlines
Able to work independently but also a good team player


University degree, professional diploma or equivalent experience


2-4 years' professional experience in HR Shared Services

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