Junior IT Officer

at Protection International
Published April 11, 2022
Location Brussels, Belgium
Category Computer & IT  
Job Type Full Time  


About Protection International

Protection International (PI) is an International NGO that contributes to the improvement of the protection of human rights defenders (HRDs) throughout the world. PI provides tools to develop HRDs’ capacities to manage their own security as their struggle against impunity and work in favour of human rights and democracy in their respective countries or regions. PI seeks to contribute to a situation where HRDs are recognised as legitimate actors for social change and to an environment where they can exercise their right to defend universally accepted human rights.


Protection International has its global office in Brussels, but primarily works where protection of HRDs is needed. PI has long-term presence in several countries of Africa, Asia and Latin America. Under its Global Strategy 2019-2023, PI is gradually transforming into a network of Hubs, establishing regional offices that work in a flexible manner across several countries.


General Objective of the position

The Junior IT Officer at Protection International Head Office in Brussels is responsible for assisting in management, procurement, maintenance/troubleshooting and upgrade of IT Assets, and the overall IT environment in Brussels, and in the field offices both remotely, locally, and during field visits. The Junior IT Officer should support the IT Officer, and IT Administrator in devising, planning, and testing endpoint configurations in close collaboration with the IT Officer. He/she is also responsible to proactively communicate, and explain IT services to all staff to guarantee adaptation, and secure usage. He/she is also responsible to provide guidance to IT consultants in the field, as well as coordinate, and communicate with external IT providers.


Duties & Responsibilities

Remote, and local IT support of Windows/Linux clients, and smartphones

Remote, and local IT support of Windows/Linux clients, and smartphones with guidance by the IT Officer

Assistance in administration and support of IT systems, servers and user management

Communication, and coordination with external IT providers in close cooperation with the IT team

Provide remote support, and guidance to local IT consultants in close cooperation with the IT Team

Job Requirements Education

Required relevant university degree in IT (or equivalence in experience)

Preferred professional training courses in IT complementing educational background


Minimum 2 years of Experience in IT

Preferred proven experience in IT support of systems and users

Skills & Knowledge

Highly organized/time management, and capable to function in a remote, dispersed IT Team

Knowledge of IT endpoint administration (Windows/Linux Client, LibreOffice, MS Office, Thunderbird, etc).

Preferred knowledge of open standards, and open source software, and interest, and commitment to integrate, and deploy open standards, and open source solutions (preferred)

Enthusiastic, self-starter who is able to work autonomously, under pressure, in a global, and decentralized environment, and think outside the box

Capacity to communicate clearly and effectively complex (technical) topics to an expert, and non-expert audience

Preferred experience, interest, and strong commitment to provide remote support and proactively engage, and support staff worldwide to resolve IT problems, and also travel overseas

Preferred knowledge of digital security and ability to provide advice and implement digital security practices


Fluently spoken and written English

Good knowledge of either Spanish or French

Other requirements

This position is based in Brussels, Belgium

Only candidates authorized to work in Belgium/EU without any restrictions need to apply.

What we offer

An open, friendly and multicultural work environment

A people focused and collaborative way of working both within the unit the post sits under and with other teams

A great deal of respect for autonomy, room for creativity, innovation, and learning

Depending on experience, a gross salary between Full-time (100%) € 2507,12 to € 2792,90/month or Part-time (80%) €2005,69 to €2237,32 /monthplus benefits: “pécule de vacances”, health and hospitalization insurance, lunch vouchers, reimbursement of home-work public transport.


How to apply


If you meet the above skills requirements and are interested in applying for this position, please:


Send your CV and cover letter, in English by email , mentioning Junior IT Officer in the subject line.

Include your name in the file name of your application documents, e.g. Maria_Smith_CV.doc.

Submit names and contact details of two references together with your application. Do not attach any certificates or references at this stage of the recruitment process.

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