Marketing & Program Manager

at Otra Cosa Network
Published March 14, 2022
Location Huanchaco, Peru
Category Marketing  
Job Type Full Time  


About Otra Cosa Network


Otra Cosa Network (OCN) is a Peruvian non-profit NGO and UK Registered Charity (No.1133680) based in Northern Peru. Our mission is to promote social development and education in our local communities. We aim to offer support, education and greater opportunities for the children and adults in the local communities we serve, as well as life-changing experiences for our volunteers.


About the Role


OCN needs a new Manager for Community Projects & Marketing to help run the organisation’s operations in Peru, under direction from the UK-based Directors and the Project Director. The position is for a two-year period after which the position will be reviewed. We are in search of an enthusiastic individual who is passionate about marketing, community development and international volunteering. The new Manager needs to take on a wide range of responsibilities and work with the small local team in line with the organisation’s values, strategic goals and approach to community development.


As Manager for Community Projects & Marketing, you would be responsible for coordinating OCN’s marketing and recruitment work, managing and directly supervising community development projects. You will develop, implement and deliver appropriate actions to achieve positive and measurable outcomes and opportunities for the Peruvian children & adults with whom we work and with the volunteers and interns who work with us. You will work under the guidance of the local Project Director and UK based Directors ensuring our volunteers are happy, supported and are working effectively to achieve positive results at OCN and our partner projects.


Benefits and Opportunities:


an excellent opportunity to combine working in marketing and recruitment, with also implementing and developing the projects on the ground. The potential to build skills & experience by helping to manage the Peru office of our small but growing NGO.


to make a real difference to some of the most disadvantaged children & adults in North Peru.


to help volunteers make a real contribution while being supported, challenged, inspired, and also remaining safe & secure.


receive a local Peruvian salary in addition to free comfortable accommodation in our Volunteer House.


Qualifications, Experience & Personal Attributes


Essential Requirements:


Minimum bachelor’s degree, or equivalent, preferably but not necessarily in marketing, communications, development studies, international studies, Latin American studies, communications or other relevant subject;


Some knowledge and experience of working in marketing and/or recruitment.


Minimum two years of work experience (paid or unpaid) in marketing, communications or recruitment;


Knowledge of social media and online platforms


Good written and verbal communication skills


Graphic design and content creation


Professional level of Spanish and advanced speaker level written & spoken English language;


Cultural awareness with some international experience (through study, travel, volunteering, etc), preferably in Latin America


Strong interpersonal skills; ability to work well with a diverse volunteer population, small OCN Peru team, UK directors & local project managers


Sound judgement, even under pressure; loyalty to OCN, our partners and volunteers and respect for confidentiality


Computer skills in Microsoft Office suite (especially Excel, Word and PowerPoint)


Committed, reliable worker with ability to show attention to detail and to multitask & time manage effectively


Self-motivated and able to progress own work without need for constant supervision


The ability to work with Peruvian and a wide range of international cultures, different managerial styles and to work remotely as part of a global team


Good organisational and administrative skills and willing to learn new skills e.g. book-keeping


Flexibility and willingness to work evenings and at weekends when necessary and be on call for emergencies 24/7


Passion for the work and to make a difference, as well as enthusiasm and patience to work with volunteers (who are mostly 18-30)


Fast and independent learner, positive, adaptable, and flexible


A good team player who can listen and value other opinions




Experience of working abroad and/or as part of a dispersed team and/or of being a volunteer


Experience in managing volunteers and/or staff members


Experience living in a developing country and some of the issues faced, such as severe poverty, inequality, lack of resources, corruption


An understanding of Peruvian culture and/or Latin American culture


Roles and Responsibilities




Marketing and executing action plans, website, social media, content creation


Suggesting/implementing innovative ideas for marketing campaigns


Marketing research – develop and maximize marketing activities using Google Analytics, Google Adwords etc


Supervising the marketing coordinators


Establishing and maintaining a marketing strategy for Otra Cosa Network, in liaison with UK directors as well as an action plan for the implementation of the strategy


Developing good partnerships nationally and locally for our marketing campaigns s, particularly focused on the areas of universities and volunteering


Maintaining organised electronic files of all fundraising information


Helping to develop information for induction, marketing manuals and other resources for use by fundraising volunteers


Directly managing marketing campaigns


Recruitment Management


Recruitment & selection of volunteers – lead on Gmail


Leading on coordinating pre-arrival arrangements


Leading on pick-ups and inductions on arrival


Ensuring the welfare of all volunteers from arrival to departure


Maintaining/updating Volunteer Satisfaction scores spreadsheet


Leading on arrival and exit interviews (non-office volunteers); noting action points and following up with Operations Manager and OCN Skypes.


Offering general/emergency assistance


Monitoring and analysing volunteer feedback to support continuous improvement


OCN Project Management


Managing and/or supervising OCN’s programmes, ensuring that they continue to develop and that they are monitored effectively.


Supervising the coordinators and/or volunteers at the projects


Ensuring that project finances are properly maintained, recorded and monitored


Partnership Management


Liaising with several of our project partners


Leading project tours, so that volunteers can visit our other projects and have a broader understanding of the work that we do


OCN Office Administration and Additional Tasks


General office administration, including maintaining spreadsheets, and management information reports


Support OCN health and safety and child protection policies


Other ad hoc tasks


Housing Management


Ensuring that volunteer accommodation is arranged and liaising with accommodation partners**


How to apply


Do take a look at our website Then send your CV/resume along with a cover letter of 400 words maximum (in English), stating why you are suitable for this role by email.

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