Marketing & Program Manager

at Otra Cosa Network
Published March 14, 2022
Location Huanchaco, Peru
Category Marketing  
Job Type Full Time  

Description

About Otra Cosa Network

 

Otra Cosa Network (OCN) is a Peruvian non-profit NGO and UK Registered Charity (No.1133680) based in Northern Peru. Our mission is to promote social development and education in our local communities. We aim to offer support, education and greater opportunities for the children and adults in the local communities we serve, as well as life-changing experiences for our volunteers.

 

About the Role

 

OCN needs a new Manager for Community Projects & Marketing to help run the organisation’s operations in Peru, under direction from the UK-based Directors and the Project Director. The position is for a two-year period after which the position will be reviewed. We are in search of an enthusiastic individual who is passionate about marketing, community development and international volunteering. The new Manager needs to take on a wide range of responsibilities and work with the small local team in line with the organisation’s values, strategic goals and approach to community development.

 

As Manager for Community Projects & Marketing, you would be responsible for coordinating OCN’s marketing and recruitment work, managing and directly supervising community development projects. You will develop, implement and deliver appropriate actions to achieve positive and measurable outcomes and opportunities for the Peruvian children & adults with whom we work and with the volunteers and interns who work with us. You will work under the guidance of the local Project Director and UK based Directors ensuring our volunteers are happy, supported and are working effectively to achieve positive results at OCN and our partner projects.

 

Benefits and Opportunities:

 

an excellent opportunity to combine working in marketing and recruitment, with also implementing and developing the projects on the ground. The potential to build skills & experience by helping to manage the Peru office of our small but growing NGO.

 

to make a real difference to some of the most disadvantaged children & adults in North Peru.

 

to help volunteers make a real contribution while being supported, challenged, inspired, and also remaining safe & secure.

 

receive a local Peruvian salary in addition to free comfortable accommodation in our Volunteer House.

 

Qualifications, Experience & Personal Attributes

 

Essential Requirements:

 

Minimum bachelor’s degree, or equivalent, preferably but not necessarily in marketing, communications, development studies, international studies, Latin American studies, communications or other relevant subject;

 

Some knowledge and experience of working in marketing and/or recruitment.

 

Minimum two years of work experience (paid or unpaid) in marketing, communications or recruitment;

 

Knowledge of social media and online platforms

 

Good written and verbal communication skills

 

Graphic design and content creation

 

Professional level of Spanish and advanced speaker level written & spoken English language;

 

Cultural awareness with some international experience (through study, travel, volunteering, etc), preferably in Latin America

 

Strong interpersonal skills; ability to work well with a diverse volunteer population, small OCN Peru team, UK directors & local project managers

 

Sound judgement, even under pressure; loyalty to OCN, our partners and volunteers and respect for confidentiality

 

Computer skills in Microsoft Office suite (especially Excel, Word and PowerPoint)

 

Committed, reliable worker with ability to show attention to detail and to multitask & time manage effectively

 

Self-motivated and able to progress own work without need for constant supervision

 

The ability to work with Peruvian and a wide range of international cultures, different managerial styles and to work remotely as part of a global team

 

Good organisational and administrative skills and willing to learn new skills e.g. book-keeping

 

Flexibility and willingness to work evenings and at weekends when necessary and be on call for emergencies 24/7

 

Passion for the work and to make a difference, as well as enthusiasm and patience to work with volunteers (who are mostly 18-30)

 

Fast and independent learner, positive, adaptable, and flexible

 

A good team player who can listen and value other opinions

 

Desirable

 

Experience of working abroad and/or as part of a dispersed team and/or of being a volunteer

 

Experience in managing volunteers and/or staff members

 

Experience living in a developing country and some of the issues faced, such as severe poverty, inequality, lack of resources, corruption

 

An understanding of Peruvian culture and/or Latin American culture

 

Roles and Responsibilities

 

Marketing

 

Marketing and executing action plans, website, social media, content creation

 

Suggesting/implementing innovative ideas for marketing campaigns

 

Marketing research – develop and maximize marketing activities using Google Analytics, Google Adwords etc

 

Supervising the marketing coordinators

 

Establishing and maintaining a marketing strategy for Otra Cosa Network, in liaison with UK directors as well as an action plan for the implementation of the strategy

 

Developing good partnerships nationally and locally for our marketing campaigns s, particularly focused on the areas of universities and volunteering

 

Maintaining organised electronic files of all fundraising information

 

Helping to develop information for induction, marketing manuals and other resources for use by fundraising volunteers

 

Directly managing marketing campaigns

 

Recruitment Management

 

Recruitment & selection of volunteers – lead on Gmail

 

Leading on coordinating pre-arrival arrangements

 

Leading on pick-ups and inductions on arrival

 

Ensuring the welfare of all volunteers from arrival to departure

 

Maintaining/updating Volunteer Satisfaction scores spreadsheet

 

Leading on arrival and exit interviews (non-office volunteers); noting action points and following up with Operations Manager and OCN Skypes.

 

Offering general/emergency assistance

 

Monitoring and analysing volunteer feedback to support continuous improvement

 

OCN Project Management

 

Managing and/or supervising OCN’s programmes, ensuring that they continue to develop and that they are monitored effectively.

 

Supervising the coordinators and/or volunteers at the projects

 

Ensuring that project finances are properly maintained, recorded and monitored

 

Partnership Management

 

Liaising with several of our project partners

 

Leading project tours, so that volunteers can visit our other projects and have a broader understanding of the work that we do

 

OCN Office Administration and Additional Tasks

 

General office administration, including maintaining spreadsheets, and management information reports

 

Support OCN health and safety and child protection policies

 

Other ad hoc tasks

 

Housing Management

 

Ensuring that volunteer accommodation is arranged and liaising with accommodation partners**

 

How to apply

 

Do take a look at our website www.otracosa.org. Then send your CV/resume along with a cover letter of 400 words maximum (in English), stating why you are suitable for this role by email.

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