MEAL Officer

at Mercy-USA for Aid and Development
Published August 3, 2022
Location Mogadishu, Somalia
Category Management  
Job Type Full Time  


Program Quality Monitoring


Support project team design a monitoring framework/plans to report activities according to appropriate framework(s)

Develop Indicator Performance Tracking Tables (IPTTs) for specific projects in coordination with Regional Monitoring, Evaluation and Accountability Coordinator and program staff

Compile the output tracker report

Systemically check the IPTT data for quality, accuracy, and consistency and undertake data quality checks field visits and provide feedback to project staffs as necessary

Maintain a tracking spreadsheet/schedule for field monitoring and undertake monthly field visits accordingly to monitor whether activities are implemented in line with the quality benchmarks

Produce quality field monitoring reports on quality of service provision

Assist in designing and implementing qualitative and quantitative assessments as appropriate

Conduct quarterly program data assessment

Conduct data entries and validation on the integrated health and WFP programme database management information system (DMIS)

Extract and validate health/nutrition data/report from DHIS2

Evaluations and Studies


Participate the development of tools and guidelines for data collection, collation analysis and reporting for internally-conducted studies and needs assessment

Provide support to internal/external reviews, evaluations, and lessons learned exercises

Manage the specialized data management and analysis platforms

Build the capacity of the fieldworkers and other project staffs on digital data collection and management

Support Mercy-USA programme research in others regions in Somalia

Accountability and Learning


Ensure that accountability to beneficiaries and transparency become integral part of all program interventions

Receive and register complaints and their responses in complaint database in the assigned area and make sure that complaints are logged in a professional and timely manner

Respond and communicate with the beneficiaries in a dignified manner regarding their complaints/feedback

Keep regular follow up of complaints, update complaint database on daily basis, handle them as per the accountability guidelines and shares the information with the relevant staff members

Provide support in ensuring that all Mercy-USA, EA/Kenya interventions have accountability panaflexes/banners

Maintain an action plan tracker and keep a regular follow up on actions and resolutions agreed, and undertake verification visits

Other Duties


Representing the principles and work of Mercy-USA. EA to donors, United Nations, NGOs and INGOs, government, media and other stakeholders when required; Complying with and promoting all Mercy-USA for Aid and Development Global policies such as Child Safeguarding, Whistle blowing, Fraud, and Health and Safety; Any other tasks of an equivalent nature as assigned by the line manager JOB QUALIFICATION



First degree in social and development studies or any other relevant areas



Minimum three years’ practical experience in M&E system coordination/implementation in an international non-governmental organization or other international relief/development body; or Master’s degree with humanitarian program experience.

Demonstrate track-record in data tracking and evaluation, with the ability to support staff and partners on M&E methodology and analyze and disseminate information to a range of stakeholder audiences;

Background of implementing effective M&E systems and/or accountability mechanisms in emergency responses.

Work related skills


Computer literacy, particularly in Microsoft Office Suit Word, Excel, Access and PowerPoint;

Any working knowledge of data/statistical programmes e.g. SPSS, Epiinfo, ONA and ENA

Any practical working experience in using digital data collection application e.g. KOBO, ODK and SurveyCTO

Aggressive and Result Oriented

Perform tasks without direct supervision

Personal attributes


Strong communication and interpersonal skills in English, with experience working in multicultural and multi-location

Willingness to work and travel in often difficult and insecure environments;

Team Player

Ability to work under pressure


How to apply


Any interested candidate can send a CV and cover letter to the following email address

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