Network & Membership Manager

at Sphere
Published November 13, 2022
Location Geneva, Switzerland
Category Management  
Job Type Full Time  


Sphere’s flagship publication, the Sphere Handbook, is one of the most widely known and internationally recognised sets of common principles and universal minimum standards in humanitarian response.

What is expected of you in this role?

The overall purposes of this role are to manage and maintain productive relationships with Sphere members and focal points, and to enhance ownership and application of Sphere standards by expanding, diversifying, strengthening, and deepening the engagement of the global Sphere community of purpose and practice.

Main responsibilities include:

1. Focal Points

Engage actively with Sphere focal points through regular communications and facilitate coordination and information sharing among the network based on their annual workplans
Map, identify, and recruit new focal points, with a focus on priority countries
Ensure appropriate monitoring and reporting on focal points’ annual workplans and activities
Review funding requests and oversee projects supported by Sphere in line with approved plans and budgets
Provide capacity-building support to national/local partners which submit funding requests
Lead on the implementation of a range of the network’s events
Support the establishment of regional networks
Act as the first point of contact for all members, track membership prospects, and ensure well-informed and prompt responses to membership enquiries
Manage and review applications, conduct due diligence checks, correspond with applicants, and distribute membership materials
Build and strengthen effective working relationships with the Sphere community while assessing their capacities and needs
Manage processes for member approval, retention and fee payments
Maintain accurate member and membership records (on Salesforce)
Work closely with the Head of Finance and Operations to maximise membership fee payments
Contribute to outreach and the recruitment of new members to diversify and expand Sphere’s membership base
Collaborate with the Head of Communications and Learning Services to ensure timely communications, dissemination of relevant resources and visibility for the Sphere network
Represent Sphere (including promoting Sphere membership) at external events
Develop and manage relevant processes and procedures to support the work of the Membership and Nominations Committee, the Board, the Partnerships Director and the Executive Director on matters related to members and focal points
Support the preparation of General Assembly meetings, Board elections, consultation processes and governance discussions
Other Responsibilities
Work with the team to maximise engagement with Sphere members and focal points
Contribute to networking efforts to build appropriate partnerships to strengthen the position and visibility of Sphere


A master’s degree or equivalent experience in Development Studies, International Relations, Political Science, or related field

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