Operational Support Intern/Officer

at SEED Madagascar
Published May 15, 2022
Location Fort Dauphin, Madagascar
Category Management  
Job Type Full Time  


Position Overview


Based in the coastal town of Fort Dauphin in the southeast of Madagascar, this role will provide support with the communications, HR and administrative tasks required to run the NGO. The successful candidate will work within a combined National and International team to assist a wide variety of tasks, from supporting our social media presence, supporting the arrival of volunteers to SEED and day-to-day administration tasks. The internship is predominantly office-based, and the diversity of activities undertaken will provide a wide-ranging experience for a young professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.


This is an excellent opportunity for a new or recent graduate to gain a rounded experience of how a small NGO operates. The role is varied and there is scope for adapting the particular interests to ensuring that this is a two-way learning experience.


Initially an internship for the first three months before moving to an Officer role, this exciting post would suit someone with some experience or a passion to learn, and would be essential in-country experience for anyone wishing to begin a career in international development.


Title: Operational Support Intern, change of title and responsibilities to Operational Support Officer subject to passing 3-month probationary review.


Reporting to: International Operations Manager**


Location: Fort Dauphin, Anosy Region, Madagascar**


Commitment: 12 months extendable**


Salary: Voluntary, unsalaried, contribution to living expenses and insurance **




Supporting with incoming volunteers, including logistics and visa applications from point of acceptance until arrival


Supporting on creating and writing social media, newsletter and website content


Preparation of reports for internal and external audiences including Annual Reports and Ministry reports


Assist the Director of Operations and International Operations Manager in all of their day-to-day administration and HR related work


Working with the Director of Operations and Programmes and International Operations Manager in developing administrative systems and management procedures across the NGO


Working across the NGO Departments on a variety of project and administration tasks, including the design and maintenance of monitoring systems and activity plans


Assist in all day-to-day HR administration, including recruitment and selection, references and policies


Construction, maintenance and management of equipment inventories and logs


Basic IT support


Writing minutes of a range of management meetings and assisting the NGO staff with notes when required


Working with the Project Development team in researching elements of new projects or assisting to evaluate existing ones


Support to the Project development team with proofreading, data input and management of statistical information


Working with the Project Development team managing information regarding deadlines


Collating, inputting and describing project data in conjunction with department heads for a variety of audiences


Policy, procedure and project research


Ensure all of SEEDs policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti corruption, and undertake continual training to ensure these are promoted at all times


Any other tasks required by the International Operations Manager in line with the tasks of the post


Required Skills & Experience/Person Specification


  • Hold an undergraduate degree in or relating to Development or Conservation or be able to demonstrate a passion for these areas


  • Be able to work independently


  • Have good all round computing skills and experience in Microsoft Office


  • Have previous experience working to deadlines and have ability to successfully manage their time


  • Communicate clearly and engagingly in written English across a range of media forms


  • Be able to communicate verbally to encompass the range of cultures you will be working with


  • To have a good level of written English and be able to proofread documents to a high standard


  • To have a curious mind and a patient, problem solving attitude


  • Ideally have previous experience living, working or travelling in a developing country, though is not essential


  • Be fluent in English. A working knowledge of French is desirable but not essential


  • Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions


  • Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community


  • Be able to adjust to life in another culture and a foreign language and be able to work at all times with cultural sensitivity


  • Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED in order to protect both their safety and the reputation of the NGO.




The successful candidate will need to have their own laptop computer (non-tablet).


How to apply


Interested applicants should send a CV and covering letter in English outlining how their skills and experience match the requirements in the job description criteria to SEED Madagascar Director of Programmes and Operations, Lisa Bass by email

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