Role Overview

The Operations Manager will play a key role in overseeing finance, procurement, logistics, administration, and HR processes for Child Houses’ Damascus office. The role requires a dynamic professional with deep knowledge of UNICEF and UN donor compliance, strong financial management expertise, and the ability to lead operational systems in a complex humanitarian environment.

Location: Damascus, Syria
Reports to: CEO
Contract Type: Full-time

Key Responsibilities
A. Financial Management & Donor Compliance

Lead financial planning, budgeting, and monitoring processes for the Child Houses program.
Ensure strict compliance with UNICEF and other UN donors’ financial rules, regulations, and reporting templates.
Prepare and submit accurate financial reports, reconciliations, and expenditure forecasts in line with donor timelines.
Maintain transparent financial records and ensure audit readiness at all times.
Monitor budget utilization, flag variances, and recommend corrective actions.
B. Procurement & Logistics

Oversee procurement processes, ensuring adherence to organizational and donor procurement policies.
Ensure transparent and competitive bidding processes, vendor selection, and contract management.
Coordinate logistics for program implementation, including transportation, supplies, and equipment maintenance.
Develop and maintain supplier and service provider databases.
C. Administration & Human Resources

Manage office operations, including facilities, utilities, and administrative systems.
Support HR processes such as recruitment, onboarding, contracts, and payroll.
Ensure adherence to labor laws and organizational HR policies.
Required Qualifications and Experience
Education:
Bachelor’s degree in Business Administration, Finance, Accounting, or related field (Master’s preferred).
Experience:
Minimum of 5 years of progressive experience in operations, finance, or administration with INGOs or UN agencies in Syria.
Mandatory: Demonstrated experience in UNICEF financial reporting and familiarity with other UN donor requirements.
Proven track record in budget management, procurement, and logistics in complex operating environments.
Skills:
Strong financial analysis and reporting skills.
Excellent understanding of donor compliance frameworks.
Strong leadership and people management skills.
Fluency in Arabic and English (written and spoken).

Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role