Operations Manager

at Catholic Relief Services
Published November 15, 2022
Location PO Box 1851, Yaoundé, Cameroon
Category Management  
Job Type Full Time  



Catholic Relief Services a Development Organization is seeking a qualified, experienced, and highly motivated Operations Manager for KIDSS/ ALLRight. He/she will manage and/or coordinate operational functions of the KIDSS project -Human Resources (HR), Logistics, Procurement, Administration, Fleet, Information and Communication Technology (ICT) and Audit – under the direction of the COP for KIDSS and in close collaboration with the Country Program Operations Units, in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable.

The position is based in based in Yaoundé

Primary Responsibilities:

Manage or coordinate operations functions – systems, processes, and staffing – that meet CRS’ standards, donor requirements, and local regulations and support high-quality programming. Collaborate with programming leads to ensure appropriate project expenditures in line with financial plans and proper stewardship of material sources.
Provide capacity strengthening and support to partners in the area of Operations management. Support the partner in conducting monitoring visits of their sub-recipients. Mentor and assist partner in a collaborative fashion to strengthen institutional capacity in operations, including in finance, procurement, property management, logistics and human resources. Conduct formal and information training with partner. Work with other CRS staff to address partner challenges.
Coordinate and monitor day-to-day operations to ensure support services are delivered with high-quality in an efficient manner. Identify and help address challenges that affect the proper stewardship and optimal utilization of program assets and resources (financial, human, and material). Proactively manage security and mitigate security risks.
Ensure that the project’s financial accounting environment is in compliance with CRS’ policies and procedures, donors’ rules and regulations and legal requirements.
Effectively manage talent. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and provide input on performance management for indirect reports. Monitor and assess performance to ensure adequate capacity for successful support of high-quality programming.
Provide guidance of internal processes for approving expenses, monitoring spending, and making budget adjustments in line with operational and programmatic needs and with donor requirements.
Contribute to effective staffing of CP and partner needs and adherence to HR systems, policies and practices that support a high-performance culture, staff development and retention. Help assure quality personnel administration and a work environment that truly reflects the agency’s guiding principles.
Coordinate compliance with agency and donor requirements and local laws and regulations through periodic systems checks, review and assessment of operations policies and procedures. Coordinate response to issues that emerge from internal and external audits and provide guidance to implement improvements.
Help maintain the proper conditions for learning - a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs and provide guidance for project teams and partners, which includes cross-departmental learning.


Bachelor’s Degree in Business Administration, Finance, Accounting, or other relevant field. Masters preferred


Minimum of 5 years work experience in finance, human resources, logistics, or administration officer/support level position with progressive responsibilities

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