Outreach Assistant

at Syrian Forum
Published October 10, 2025
Location Damascus, Syrian Arab Republic
Category Administration  
Job Type Full Time  

Description

Job Purpose

Responsible for community engagement and beneficiary identification. Supports local outreach, organizes info sessions, and ensures inclusive participation in project activities.

Key Responsibilities

Conduct community outreach and mobilization to inform and engage target populations about project objectives, activities, and selection criteria.
Support the beneficiary identification and registration process in coordination with community representatives and project staff.
Organize and facilitate information sessions, focus group discussions, and awareness meetings.
Ensure that project information is communicated in a clear, culturally appropriate, and inclusive manner.
Support the implementation of community feedback and complaint mechanisms (CFM) and ensure proper follow-up of cases.
Maintain regular communication with local leaders, community-based organizations, and beneficiaries.
Assist in preparing daily and weekly field reports, attendance sheets, and documentation of outreach activities.
Promote participation of vulnerable groups, including women, persons with disabilities, and minority communities, in all project interventions.
Report field challenges, protection concerns, and community feedback to the Outreach Officer or Project Manager.
Perform all other tasks and duties per needs and project activities.
Respect and apply all the PSEA principles, and show high commitment to report any SEA action.
Note: the above-mentioned key responsibilities/accountabilities are illustrative ones. Other future responsibilities/accountabilities may be assigned to the job depending on the department organizational chart.

Qualification (Education/Work Experience)

Essential:
Minimum of 1–2 years of experience in community outreach, mobilization, or humanitarian fieldwork.
Strong communication and interpersonal skills, with the ability to engage effectively with diverse communities.
Good understanding of humanitarian principles and community engagement approaches.
Experience working with vulnerable groups is an asset.
Proficiency in Microsoft Office (Word, Excel) and kobotoolbox.
Good communication and interpersonal abilities.
Language skills: Fluency in reading, writing in Arabic.
Commitment to humanitarian relief standards, abilities, and personal Skills
Desirable:
Fluency in reading, writing in English as a seconed language.
Core & Managerial Competencies

Core Competencies:
Communication
Teamwork
Planning and organizing
Accountability
Creativity
Client orientation
Commitment to continuous learning
Identifies issues proactively and suggests practical solutions.
Technological Awareness.
Managerial Competencies:
Leadership
Building trust
Vision
Managing performance
Empowering others
Judgment/decision-making.
Technical Competencies:
Very good command of Microsoft Office applications especially Excel, Word.
Very good command kobotoolbox
Report writing skills
Ensures all actions are guided by the best interest of beneficiaries and community needs.
Ensures timely and accurate documentation of field activities.

Please send your resume/CV