|Published||September 22, 2022|
|Location||New York, United States of America|
|Job Type||Full Time|
Product Manager Job Description
The DFS DEEP Product Manager will contribute to the maintenance and development of the DEEP platform, a centralized open-source solution (https://github.com/the-deep) for the annotation and classification of humanitarian data. They will oversee the development of complex features following a 2-year roadmap defined by DFS, the DEEP Governance board, and the DEEP Technical Advisory Group.
Roles and responsibilities:
The DEEP Product Manager will own the direction and implementation of the DEEP platform and its accompanying NLP features. They will liaise with key stakeholders internally within DFS, and externally among partner organizations and end users. Assisted by a technical project manager, they will help to oversee a remote software development team with a presence in Nepal and globally, a Natural Language Processing team spread across Europe, and a network of consultants (UX/UI, Dashboards, Maps, and others). They will focus on:
Through developing an in-depth understanding of DEEP and its future plans, Identify, prioritize, and oversee the implementation of features in DEEP. Input for this will come from internal team capacity, user needs, partner needs, and DEEP board expectations/needs
Take a leadership role in envisioning new features in DEEP
Provide written technical specifications for the software development team based on the work conducted with the UX/UI and NLP teams
Implement a long-term roadmap for DEEP and DEEPL
Maintain or overview process of release cycles and documentation, document user feedback after releases
Review the scope of feature requests and recommend the feasibility of implementation in alignment with the product roadmap
Conduct or oversee user research on a continuous basis with the support of a UX/UI team to scope the needs of DEEP users and adjust the roadmap and priorities in alignment with user needs
Visit partner field locations to better understand secondary data review needs of field organizations and to promote and implement DEEP
Coordinate the work of the software development, NLP, and UI/UX team with that of the DEEP users to include user feedback in the testing of new features
Remote Coordination & Team Management:
In coordination with a technical project manager, oversee the remote work of the UX/UI team, the software development team, and the NLP team in order to ensure features are developed on time and on budget on a continuous basis and in alignment with the technical roadmap and product specifications
Assist in hiring and onboarding internal technical rescues
Stakeholder Management and Communication:
Provide input in the creation of tutorials and visual materials in order to train DEEP users on the use of new features
Create presentations and visual material to update the board and other stakeholders on the development progress
Implement marketing features of DEEPL including a landing page and informational materials
Communicate clearly with contractors and staff when it comes to deliverables and deadlines
Engage and communicate on a continuous basis with DFS partners and the DEEP board
Ensure continuously updated documentation (roadmaps, status and progress reports)
Partnerships and Business Development
Engage with partners and potential partners setting up meetings and sharing materials and resources promoting DEEP
Identify potential synergies and resources that might be beneficial to DEEP and DFS
Engage with other relevant actors in the humanitarian and development technology spheres to build partnerships
Build partnerships with key academic and private institutions to provide and oversee open-source contributions and novel research projects
Support the DFS finance and compliance department in monitoring monthly expenses and budget lines allocated to your teams
Support the DFS finance and compliance department in forecasting DEEP-related expenses (project-based feature and module development, hosting and maintenance, other)
In partnership with other DFS staff, source and write proposals for funding of the DEEP and DEEPL
Language: Fluent in written and spoken English. French or other languages are a perk.
3+ years experience building or guiding technology-powered products - data platforms, analytics products, API frameworks, or similar.
2+ years experience as a product manager/product owner
Hands-on experience with modern product discovery techniques and user research
Solid technical specifications and writing skills
Familiarity with relevant cloud software and standards (AWS)
Proven reporting and communication skills
Familiarity with humanitarian or development sector settings and the United Nations/NGO systems is strongly desirable
Embraces the agile mindset and is proficient in SCRUM but understands there isn’t a one-size-fits-all solution to the development lifecycle.
Proven ability in prioritizing several overlapping and dependent tasks across multiple teams
Interest in the applications of technology in the humanitarian sector
Reporting line: DFS Executive Director or DFS Director of Technology
This is a remote job that can be completed from anywhere in the world. Candidates with the availability to travel to Nepal to liaise with the software development team will be seen favorably.
Applicants will receive a generous salary based on their background and their work rate (fixed monthly rate).
The start date is ASAP and is open-ended
How to apply
In order to apply, please send an updated CV and a short text stating why you are a good candidate for the job as well as what motivates you to join DFS to the following address.