Program Manager

at Catholic Relief Services
Published June 2, 2022
Location Monrovia, Liberia
Category Management  
Job Type Full Time  


About CRS


Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


Job Summary:


As a member of the Country Program (CP) Country Management Team and Senior Management Team, you will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.


Roles and Key Responsibilities:


In collaboration with the Country Manager (CM), provide oversight for all program quality, program management, and representation. Serve as the primary point of contact to donors as well as public, private and non-government stakeholders.

Provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.

Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.

Provide coaching, strategically tailor individual development plans for project officers, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.

Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.

Coordinate with CP operations leads to ensure appropriate project budgeting and efficient use and stewardship of project material sources.

Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.

Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities.

Basic Qualifications


Master's Degree in International Development, International Relations or relevant field is a must.

Minimum of five years of relevant field-based program management, with at least three years being middle/senior management experience is required.

Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.

Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus

Experience in community development, community mobilization, or similar grassroots, self-help initiatives.

Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.

Experience with successful business development activities capturing public and/or private donor funding.

Required Languages – A strong written and expressive command of the English language is required for the role.


Travel- Must be willing and able to travel up to 40% of their working time


Knowledge, Skills and Abilities


Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.

Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.

Team leadership abilities

Presentation and facilitation skills

Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications


Experience in building and maintaining institutional linkages.

Experience engaging with partner organizations with demonstrated strength building their capacities.

Experience contributing to the development of technical proposals.

Strong written and verbal communication skills with ability to write reports.

Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Agency-wide Competencies (for all CRS Staff)


These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.



Continuous Improvement & Innovation

Builds Relationships

Develops Talent

Strategic Mindset

Accountability & Stewardship

Supervisory Responsibilities: Programme Managers I, Senior Project Officers, M&E Officer.


Key Working Relationships:


Internal: Country Manager, Senior Project Officers, Operations Manager, Finance Manager


External: Donors, Government partners, local partners.


How to apply


*All applications to be sent to this address

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