Programme & Communications Assistant

at United Nations University
Published August 9, 2022
Location Kuala Lumpur, Malaysia
Category Administration  
Job Type Full Time  


About United Nations University

The United Nations University (UNU) is an international community of scholars engaged in policy-oriented research, capacity development and dissemination of knowledge in furthering the purposes and principles of the Charter of the United Nations. The mission of UNU is to contribute, through research and capacity building, to efforts to resolve the pressing global problems that are the concern of the United Nations and its Member States.


For the past four decades, UNU has been a go-to think tank for impartial research on human survival, conflict prevention, sustainable development, and welfare. With more than 400 researchers in 12 countries, UNU's work spans the 17 Sustainable Development Goals' full breadth, generating policy-relevant knowledge to effect positive global change. UNU maintains more than 200 collaborations with UN agencies and leading universities and research institutions across the globe.


United Nations University Institute (UNU-IIGH)

UNU-IIGH is one of 14 research and training centres that comprise the UNU system. As a UN think tank, the mission of UNU-IIGH is to build knowledge and capacity for decision-making by UN agencies, programmes, and member states about global health issues. The aim is to contribute to the development and strengthening of health services policy frameworks and management actions, particularly for people in developing countries, and to support implementation of promotive and preventive approaches to human health. UNU-IIGH’s research and capacity building in global health relates specifically to informing the policy debates and directions that ensure that in keeping with the Sustainable Development Goals (SDGs) “no one is left behind”.


We are looking for outstanding individuals with a strong commitment to clear communication and the potential to bring a significant contribution to increasing the visibility of UNU-IIGH’s brand and communications outputs. For more information please visit


Communications at UNU-IIGH

UNU-IIGH recognises the need to communicate its research and findings to the policy-making community, including those within the UN, researchers and international organisations. In particular, we seek to communicate our work with people and organisations in the Global South. In this context, UNU-IIGH seeks to:


Build and grow our networks and audience by leveraging the strength of the Institute’s convening power to facilitate the translation of evidence to policy

Increase the impact of our research by ensuring greater uptake by key target audiences through the production of high-quality, customised, and readily accessible knowledge products and services

Promote UNU-IIGH expertise by increasing the visibility of the Institute via a variety of communications and dissemination channels and through showcasing key research findings of our experts

Present a recognisable and consistent brand


Under the supervision of the Programme Manager — Knowledge Management & Communications, the Programme and Communications Assistant will assist with implementing the Institute’s communications strategy, particularly on digital content development and website management. The Communications Assistant will:


Provide administrative support in the development and implementation of IIGH’s communications strategy

provide background information for the development of the Institution’s communication strategy

assist with communicating the Institute’s projects and events with the UNU Office of Communications

assist with the communications and logistics of institutional online seminars and workshops

  1. Provide administrative support to the development of IIGH’s advocacy materials


assist with conceptualisation and implementation of engaging campaigns on UNU-IIGH research and activities.

draft press releases, articles, key messages and other advocacy materials

liaise with suppliers and contractors for the design and production of communication materials

maintain library/ database of reference materials and photos

follow communications guidelines from UNU office of Communications

  1. Provide support in the management of the IIGH’s social media presence and website


gather information for the development of content for the IIGH’s website and social media channels

assist with the editing of articles and overall web content to ensure accuracy, clarity, and consistency with UNU-IIGH’s goals, strategies, policies, and brand

assist in drafting digital communication materials, including news stories, social media posts, and other communication products

contribute to a web/social media content calendar, monitoring and planning content and the achievement of those content goals

assist with managing UNU-IIGH’s social media channels including, but not limited to, building online communities and monitoring digital media activity and engagement

  1. Assist in programme and knowledge management and sharing

provide support in publishing the Institute’s knowledge products including securing a DOI/ISBN, uploading on UNU Collections, etc.

maintain files, databases, and systems relevant to the IIGH's knowledge management and monitoring

provide administrative and logistical support in internal trainings and workshops, and other convenings

  1. Perform other tasks assigned by the Institute’s management and the supervisor


Key Performance Indicator

KPIs of the position include:


timely and quality delivery of publications and convening-related tasks

timely organisation of communications and logistics support to online seminars and workshops

timely inputs to communication and advocacy materials

timely delivery quality administrative support

webpages are well-maintained




Inclusion - Take action to create an environment of dignity and respect for all, regardless of age, culture, disability, ethnicity, gender, gender identity, gender expression, geography, grade, language, nationality, racial identity, religion, sex, sex characteristics, sexual orientation, social origin or any other aspect of identity.

Integrity - Act ethically, demonstrating the standards of conduct of the United Nations and taking prompt action in case of witnessing unprofessional or unethical behaviour, or any other breach of UN standards.

Humility - Demonstrate self-awareness and willingness to learn from others.

Humanity - Act according to the purposes of the United Nations: peace, dignity and equality on a healthy planet.



Connect and Collaborate - Build positive relationships with others to advance the work of the United Nations and work coherently as One UN

Analyse and Plan - Seek out and use data from a wide range of sources to understand problems, inform decision-making, propose evidence-based solutions and plan action

Deliver Results with Positive Impact - Hold oneself and others accountable for delivering results and making a positive difference to the people and causes that the United Nations serves

Learn and Develop - Pursue own learning and development and contribute to the learning and development of others

Adapt and Innovate - Demonstrate flexibility, agility and the ability to think and act in novel ways



Required qualifications and experience for the position include:

a Secondary Education with specialized certification OR Bachelor’s degree in Communications, Journalism, Social Sciences, Graphic Design, Applied Languages, Digital Marketing or a related discipline

Secondary education with 4 years of work experience OR Bachelor’s degree with 2 years of work experience in the communications field, planning, writing editing, and producing communications materials, organizing events and/or providing programme support, preferably in an academic institution, research think-tank, international organisation or NGO

strong interest in the work of the United Nations University in general, and particularly in global health and related fields

demonstrated communications experience in website/digital content development, social media management and analytics, and graphic design

proficiency in MS Office (Word, Excel, PowerPoint, Sway) and virtual convening software Zoom and StreamYard required; Adobe Creative Cloud programs (Illustrator, InDesign, Premiere Pro) desirable

proficiency in social media, digital campaigns, and newsletter tools, understanding of web UX/UI is a plus

background in setting up and using virtual platforms for conferences, events, meetings etc

solid understanding of world affairs, current events and development issues in particular

detail-oriented, creative and able to work efficiently under tight deadlines

fluency in English is required; knowledge of another UN official working language is an asset




The successful candidate will be employed under a local PSA contract and no relocation allowances apply. UNU offers an attractive compensation package including an annual net salary of the range RM50,770 – RM56,186, commensurate with the experience and qualifications of the candidate. Benefits include 30 days annual leave and a health insurance scheme.


UNU is not liable for any taxes that may be levied on the remuneration you receive under this contract. Payment of any such taxes remains the sole responsibility of PSA holders.


Duration of contract

The duration of the initial contract is 1 year. This is Personnel Service Agreement (PSA) contract with UNU, with the possibility for renewal subject to requirements and satisfactory work performance. The combined duration on a PSA contract with UNU may not exceed six (6) years. The mandatory age of retirement for PSA holders is 65 years.


Expected Start Date: As soon as possible



How to Apply:

To apply to UNU, you will not need an account. Instead, we ask that you:


Apply via the link below;

fill out the UNU P11 form (please avoid using similar forms provided by other United Nations organisations);

provide a motivation statement (in the P11 form); and

answer a few questions that are tailored to the position.

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