Programmes Manager

at Choose Love
Published April 3, 2022
Location London, United Kingdom
Category Management  
Job Type Full Time  


Salary: €29000 – €38000 per annum (dependant on experience), 12 month fixed-term.


Location: Central and Eastern Europe but with frequent travel within the region and Europe


Purpose of the role: to support the organisation’s programmatic efforts relating to the crisis in Ukraine including needs assessment, identifying and onboarding new partners, grants management and donor reporting


We are Choose Love


Our vision: a world that chooses love and justice every day for everyone.


Our mission: we do whatever it takes to identify, close and prevent gaps in services and protections for people on the move and displaced people globally.


This is what we do


Choose Love was founded by a group of friends who wanted to collect donations for refugees in Calais. Six years later, we now support over 150 groups projects across 15 countries. We are creative, energetic and have huge ambitions.


We raise money in support of over 150 groups providing vital aid and services to refugees and displaced people around the world – doing whatever it takes to identify, close and prevent gaps in services and protections.



This role will be part of the Programmes team at Choose Love. The Programmes Manager will be highly flexible and adaptive, able to jump in and out of projects as needed, with strong project management and highly effective administration skills. This role will ideally have experience assessing humanitarian needs and managing grants.


Key areas of responsibility:


Context analysis, needs assessment and communication


Understand the context in Ukraine and neighbouring countries and maintain up to date information on the needs in the region

Conduct continuous needs assessment using Choose Love’s framework, to make recommendations for the most effective use of funding

Develop and maintain effective and productive working relationships with stakeholders to enhance cooperation and coordination

Represent Choose Love at external meetings where appropriate

When required, arrange visits for the Choose Love team, donors, journalists and stakeholders.

Grant administration (Grantees and Donors)


Work closely with implementing partners and our Programmes & Compliance team to track documentation needed for granting to partner organisations.

Support development and maintain grants tracker tool to track grant start and end dates, reporting deadlines, etc.

Draft Memorandum of Understandings between Choose Love and partner organisations.

Gather documentation from new partners for due diligence and compliance.

Review documents according to due diligence and compliance needs (adhering to UK charity law and guidelines).

Support partners with drafting and editing grant documents

Maintaining the schedule for reporting to donors.

Narrative reporting to donors – capturing the work of our implementing partners.

Support with developing proposals for donors to Choose Love.

Relationship Management


Develop and maintain effective relationships with new and existing partners in the region

Facilitate trips for donors and other stakeholders including journalists and politicians

Communicate regularly with implementing partners and track key takeaways and action items to share internally.

Respond to ad hoc capacity building requests – including support on application process and support with reporting

Maintain up-to-date understanding of the needs of communities and partner operations.

Internal Communications


Contribute to information flow across the organisation about needs assessments, partner activities, Choose Love including presentations on team calls and email updates to the team.

Support the Senior and Executive leadership teams with information to feed back to the board about Programmes work

Capture information on specific contexts and Programmes impact, and summarise quickly and efficiently to the Communications team, as well as for external stakeholders / funders.

Key requirements:


Relevant and proven experience in a Programmes Manager, Grants Manager or similar role.

Previous experience working in a humanitarian emergency context is essential

Understanding of the current situation in Ukraine is essential

Fluency in written and spoken English and Polish is essential

Fluency in either Ukrainian, Romanian/Moldovan and/or Russian is desirable

Financial management, attention to detail and excellent organizational and relationship management skills

Self-starter with proven ability to take direction and work independently, using initiative. Able to hit the ground running.

Excellent writing, editing, grammatical and analytical skills.

Strong drive and adaptability to work effectively across a broad range of cultural/geographic areas.

Capable and willing to be flexible and move from one project to another as need dictates, with a focus on reactive or short-term work.

Proven ability to meet deadlines and manage multiple tasks while ensuring quality output.

Acute attention to detail and able to juggle multiple projects.

Proven ability to oversee a wide portfolio of projects and to manage multiple competing deadlines.

Ability and strong desire to work collaboratively.


How to apply


Please send a copy of your CV and a compelling covering letter detailing why you think you are the right candidate for this role and for Choose Love. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis so for the best chance of success please apply today – we look forward to hearing from you.

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