Samos Volunteers (SV) is an independent group of volunteers providing informal education, psycho-social support and NFI distribution to people living in the Closed Controlled Access Center of Samos (CCAC).

Samos Volunteers finds itself in the process of adapting the organisation´s services and internal structure to the ever-changing circumstances. Whilst this makes the role of the Project Manager challenging, it also holds great opportunities in actively shaping the organisation's direction.

Location: Samos, Greece

Minimum commitment: 6 months, full-time

Application deadline: on a rolling basis until a suitable candidate is found

Interview will be held in the week of August 25th-29th

Key responsibilities of the role include, but are not limited to:

1. Oversee the activities and services of the Samos Volunteers project on the ground:

Work closely with the relevant Field Coordinators to ensure the smooth running of services which are currently being provided from four locations: our two community centres Alpha Centre (in Vathi) and Alpha Land (in Zervou, in close proximity to the CCAC); the two Warehouses and our Free Shop located close to Alpha Centre;
Support the Board in ensuring that Samos Volunteers is compliant with paperwork and legal requirements, in accordance with Greek law and the guidelines of the Ministry for Migration and Asylum;
Develop new internal policies and processes whenever necessary;
Manage relationships with local partners and stakeholders, such as donors, other NGOs, the accountant, lawyer and civil engineer;
Responsible for emergencies and safety on the ground;
Play a leading role in bolstering volunteer team morale and actively work to resolve and manage potential issues within the team;
Engage in conversations around the Code of Conduct and behavioural issues among the Volunteer team, ensuring that team members understand the complexity of humanitarian work;
Monitor and (if needed) take the necessary steps to maintain the organisational culture of SV;
Chair the weekly Team Meeting and Field Coordination Meeting;
Chair the bi-weekly Samos Coordinators Meeting;
Join the monthly Board meeting and act as the primary contact to relay information from the field;
Ensure the timely completion of necessary reporting (internal and to funding partners);
Oversee Samos Volunteers’s GDPR practices;
Liaise with other NGOs and projects operating on Samos, offering support where needed and working with others to identify potential service gaps;
Have weekly shifts in the Community Centres and in the Warehouses;
2. Management of a team of four Field Coordinators:

Work closely with the Field Coordinators to ensure that they get the support and resources they need to deliver a high standard of service in their activity area;
Chair the weekly Field Coordinators Meeting;
Recruit and train new Field Coordinators, with the support of the outgoing Coordinator and a member of the Board;
Ensure that on-boarding, training and management of Officers and volunteers is followed up by the responsible Coordinator;
Have monthly individual check-ins with the Coordinators and be responsible for their well-being;
Be responsible for covering shifts and most tasks of Field Coordinators when they are on-leave.
3. Finances

Keep an overview and prepare the Coordinators monthly stipend payments;
Manage the petty cash and the credit cards;
Work with the coordination team to set the yearly budget, supported by the responsible board member, and report on this to the board at meetings;
Collect the invoices and upload them into the accounting system.
Key Requirements

Minimum commitment of 6 months and ability to stay in Greece without visa support;
Fluent in written and spoken English;
Aged over 26;
Previous experience in project management and administration, in a supervisory role and/or leading a team;
Previous experience in the humanitarian context, preferably in Greece;
Excellent interpersonal and communication skills, ability to interact with various actors and express ideas and concepts in written and oral form;
Commitment and willingness to work in a challenging and dynamic environment, with new challenges arising everyday;
Confidence in guiding a big and multi-cultural team of people holding different opinions and perspectives;
Confidence in decision-making and dealing with moral dilemmas that may arise;
Ability to structure and lead meetings, both online and in person.
Desirable skills, knowledge, experience

Good understanding of the asylum process in Greece;
Awareness of the cultural diversity of the camp community;
Experience in leadership positions in grassroots organisations operating in Greece is an asset;
Knowledge of administrative procedures;
Farsi, Dari, Arabic, Greek or French languages are a plus;
Proficiency in working with Google Sheets, Slack, Trello & Xero Accounting;
Driver’s licence.

Please send your resume/CV