Psychologist Studio/Staff Counselor

at Intersos
Published September 5, 2022
Location Chisinau, Moldova, Republic of
Category General  
Job Type Full Time  


Nationals fleeing the conflict. Due to the geographical spread of the displaced population, INTERSOS Moldova soon expanded its activities into the central region of the country, covering the city of Chișinău and other districts. A special focus has been put on reaching the most vulnerable communities therefore, assessments have been conducted in the northern, central and southern regions of the country. The mobile protection units engaged with local actors and representatives of communities and individuals at risk in order to understand their needs and provide durable solutions. Due to the emergency nature and the set-up of this mission employees are exposed to irregular working hours, increased responsibilities and limited resources to respond.


Job Purpose:


The consultant is responsible for establishing a self-care program, trainings, individual and group sessions for frontline workers of the international staff of INTERSOS. The overall aim is to support the staff to be able to cope with the stress and being able to offer a better-quality service to the refugees, and to have a supportive environment where team members are able to share the burden and take care of one self. The total number of international staff is 20-30 persons. The consultant cannot be otherwise involved in any of the programmatic parts of the INTERSOS program in Moldova to ensure division of tasks.




Organize monthly group sessions in person, with individual follow ups if requested or needed.

Propose a methodology to ensure staff members gain self-awareness, healthy coping strategies and stress-relief methods for the emergency operations they work in. Adjust the monthly sessions and topics based on the identified needs.

Provide individual sessions on the spot if required and provide referral staff members are referred to a psychologist/psychiatrist in case of need for more intense follow-up.

Advises the senior management of the missions as necessary on the general team atmosphere and how to improve stress related complaints in general without breaching confidentiality.

Monitors environmental factors that could lead to stress, with particular focus on stress related to critical incidents including emergency and crisis situations; and provide support on this.

Plan, develop and implement stress management and resilience building training to all international staff members in the mission, including self-care.

Available for remote support in-between the field visits with a reasonable ceiling.

Report number of cases and group sessions supported with the different services with a coded system at the end of the month.



An Advanced University Degree (Masters or equivalent) in clinical psychology, clinical psychiatry with clinical license to provide psychological counseling or psychotherapy;


Competencies: (Knowledge, Skills & Abilities)


Professional Competencies:


A minimum of 3 years of progressively responsible professional experience is required.

Experience in Employees Assistance Program or Organizational Intervention, in particular for humanitarian aid workers, would be an asset;

Computer literacy (Word, Excel, outlook)

Excellent Analytical and reporting skills

Driving License

Behavioral competencies:


Excellent interpersonal and Communication skills

Client Orientation approach

The counselor should have a compassionate, caring, and non-judgmental personality.

Punctuality and respect for applicable rules and procedures;

Ethical and transparent decision-making;

Respect of confidentiality and data protection protocols;

Independence, i.e., conducting tasks with minimal supervision, and stress resilience;

Self-motivation, goal/result-orientation and team work;

Flexibility, tolerance and maturity.

Data confidentiality



Fluency in spoken and written English (knowledge of Italian or other European languages is considered an asset)

If interested, please submit your:


Financial plan (international tickets, local transportation and accommodation for field visits will be covered by INTERSOS)

Methodology and workplan

CV plus references


How to apply


Submit all these documents with the title EOI-MHPSS-STAFFCARE-MOLDOVA.

Drop files here browse files ...