Regional Project Advocacy & Communications Coordinator

at HelpAge International
Published May 5, 2022
Location Amman, Jordan
Category Media & Journalism  
Job Type Full Time  


HelpAge International is recruiting for Regional Project Advocacy and Communications Coordinator in providing humanitarian assistance to address critical gaps in healthcare and protection (specifically GBV) services for the most vulnerable groups, in particular people with disabilities and older people, while contributing to building crisis resilience among Syrian refugees and host communities living in urban areas of Jordan (Amman, Irbid and Zarqa governorates) and Lebanon (Beirut and Mount Lebanon). HelpAge is working with one partner in Jordan and one partner in Lebanon to implement health and protection activities through clinics and community outreach activities.


Let’s talk about you:


Key areas for impact, influence and responsibility


Under the supervision of the Programme Manager, the Regional Project Advocacy and Communications Coordinator will lead on all advocacy and communications activities of HelpAge in Jordan and Lebanon. S/he will be responsible for developing and/or reviewing all communications materials and for creating and maintaining online web and social media content for HelpAge International‘s projects. S/he will coach and provide on-the-job training to partners’ staff in the fields of advocacy, voice and mobilisation of older people. The Regional Project Advocacy and Communications Coordinator is expected to support with the implementation of the overall programme strategy of HelpAge, including the localisation strategy in Jordan.


Job activities

  • Organise and lead on all advocacy and policy initiatives of HelpAge in Jordan and Lebanon including advocacy campaigns, workshops with external stakeholders, production of policy or advocacy briefs, mobilisation and training of older people to support them raising their voice and advocate for their rights with the government and other stakeholders.


  • Coaching and on-the-job capacity building of partners’ staff on older people’s mobilisation, voice and advocacy.


  • Develop and/or review communication materials produced by HelpAge in Jordan or Lebanon and ensure compliance with HelpAge brand name’s rules.


  • Create and maintain content for HelpAge International in Jordan's associated web properties and flagship social media accounts.


  • Establish, implement, and maintain processes, guidelines, and schedules to ensure content remains up-to-date and is continually refreshed on website.


Experience and skills



  • At least 2 years of experience in advocacy and communications


  • At least 5 years of experience working for an NGO in a humanitarian context


  • Good attention to details and good analytical skills


  • Computer literate (i.e. WORD, advanced Excel, Outlook, Internet Explorer, content design for webpage


  • Excellent planning, management and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities


  • Strong communication (written and spoken) in English and Arabic


  • Excellent writing skills


  • Excellent interpersonal skills


  • Comply with HelpAge International’s policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities, fraud and other relevant policies and procedures.




  • Experience of working with partners and networks and implementing capacity-building activities (including on-the-job coaching)


  • Experience of working in coordination with international and local NGOs


  • Experience with institutional donors


The Organisation


HelpAge International is entering into an exciting phase of its evolution as we fundamentally transform what we do, how we do it and how we are organised. Driven by our commitment to the localisation agenda, we are evolving the way we partner and deliver value at the country and local level. In the coming 3 years, we will localise our country offices and programmes, and develop new and diverse forms of partnerships globally.


We seek to give primacy to local agents for change. To this end, we will replace all programmes delivered by HelpAge staff and resources on the ground with implementation by partners. This will apply across all our work -humanitarian and long-term development. Going forward, our value is framed around supporting, convening and thought leadership.


A key way of creating value and bringing impact is collaborating across boundaries and by bringing different perspectives, skills and talent together. We will deliver our work through agile teams and a global operating model, with regional roots, to focus on impact and maintain the relationships at the national level to help build collaborations and support others to set their own agendas.


Our Values


At HelpAge International we work hard to achieve our goals together as a team with a clear shared purpose. Our values inform how we work together:




We respect people, value diversity and are committed to equality.




We value and recognise the contribution of our staff and network members, as we put older people at the center of everything we do.




We work alongside network members and others to increase reach, influence and impact. We are committed to a culture of collaboration and building positive relationships.




We are passionate about learning, accountable and work together to find creative solutions.


Everyone who works at HelpAge share our values and are committed to behaviors that demonstrate and support them.




Everyone has a role in creating and sustaining a safe and respectful working environment, where no one comes to any harm or is maltreated. At HelpAge we take our responsibilities very seriously and will take action against wrongdoing. We will do everything we can to ensure that we do not engage people that pose a safeguarding risk and will undertake criminal record checks as required.


Equal Opportunities


HelpAge International is committed to creating an inclusive working environment, promoting and providing equal opportunities and respecting diversity in employment. We welcome applications from all suitably qualified individuals regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.


How to apply


To apply for a job at HelpAge, please submit the following documents:


  • A cover letter, setting out how you meet the requirements of the job profile. Please use bold headings for each requirement and provide examples.


  • Your current curriculum vitae (3 pages maximum)


  • Three referees, including your most recent employer


To be considered, please read the job description to find out more information and then email your application by email.

Drop files here browse files ...