Opportunity

IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.

Context and Objective

Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)
Potential for client psychological distress, coercion, or external third-party pressure
Intern and junior staff exposure to high-stress client interactions
Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution
The objective of this assessment is to develop appropriate measures in place pertaining to:

Physical security of the building envelope and entry systems
Interview room safety for staff, interns, and clients
Incident response and evacuation procedures
Information security related to physical access
Staff and intern security awareness and preparedness
Key Deliverables

Executive Summary (3–5 pages)
Overall risk rating for the facility
Top 5 prioritized findings
Immediate actions required before the next operational day (if any)
Full Security Assessment Report
Current state description (observation-based)
Gap identification
Risk rating (probability + impact)
The threat actor most likely to exploit the gap
Recommended mitigation measure(s)
Cost estimate category (low/medium/high)
Responsible party for implementation
Interview Room Security Protocol (standalone document)
Room configuration standards — furniture placement, door opening direction, staff positioning relative to exit
Pre-interview checklist — room clearance, panic device test, colleague notification
Duress signal system — verbal and non-verbal protocols, staff response procedure
Escalation ladder — from client agitation through staff concern to active incident
Intern-specific protocols — buddy system required
Post-incident procedure — reporting, staff support, room lockdown sequence
Client dignity safeguards — balancing security measures against client experience
Prioritized Risk Register
Security Management Plan (SMP) Draft
Daily opening/closing procedures
Visitor and client management flow
Key holder policy
After-hours incident contacts
Emergency communication tree
Quarterly review schedule
Training Needs Assessment
Qualifications

Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts
Direct experience assessing NGO or humanitarian operations in urban environments
Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements
Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards
Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)
No conflict of interest with the organization or its donor base
Clearance/reference check completed prior to engagement
Conduct & Confidentiality

The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information
All findings are for internal use only unless explicitly authorized for external sharing
Staff interviews shall be conducted on a no-attribution basis
The final report shall be stored in accordance with the organization's data protection policy
The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline

Applications should include:

A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project.
Updated profile/ CV listing similar experiences/assignments
Experience / Survey / Study – similar work with References / Recommendation letters
Three references from a previous employer.