Senior Humanitarian Communications Coordinator

Published August 31, 2022
Location Geneva, Switzerland
Category General  
Job Type Full Time  




CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.


At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its Members in many areas as governance, strategic planning, communications, membership development and accountability, advocacy, humanitarian response, and program development. In addition, the Secretariat represents the CARE Confederation at the United Nations and the European Union.




The Senior Humanitarian Communications Coordinator leads the coordination of CARE’s global media and external communications work during major complex emergencies. Coordinating our global network of press and content teams across CARE’s programmatic regions and fundraising markets, this role is critical to ensuring coordinated, principled and timely responses to some of the world’s most challenging humanitarian situations. Leading a small team, the role requires a savvy and strategic media operator with a strong eye for engaging content and first-hand experience of leading communications in complex humanitarian settings in highly networked international aid organisations. Reporting to the Head of Global Communications, this challenging but highly rewarding role would suit an exceptional communicator who embraces diversity and who possesses a creative and collaborative mindset.




During major, high visibility humanitarian disasters, set up the strategy, systems and procedures required to ensure the timely internal coordination and external positioning of CARE’s response

Regularly engage with regional communications teams to provide tactical and strategic support relating to humanitarian emergencies

Liaise with UN and INGO peers to engage in joint campaigns and opportunities, and stay abreast of sector-wide trends and approaches

Develop strong relations with CI Secretariat’s advocacy, humanitarian and fundraising teams to shape messaging and approaches for initiatives to maximize their communications value and effectiveness

Lead the development and media dissemination of global public facing reports and analysis

Act as a ‘bridge builder’ connecting and coordinating CARE’s press, media and content teams around the world to boost efficiency, message alignment and impact.

Provide strategic and expert guidance on humanitarian communications practices and innovations across the CARE member network.

Ensure effective onboarding of new communications staff on CARE’s emergency communications approaches, including by providing in country and remote training for staff as required.

Oversee CARE’s global approach to knowledge management and learning, including through the development of an annual training schedule of best practice approaches for colleagues globally.

Lead the development, socialization and maintenance of relevant global policies, procedures, guidance and training materials as related to emergency communications.

Support press and media officer to identify and mobilize compelling content and stories to engage global media outlets and elevate CARE’s humanitarian response profile.

Act as a leader and champion of CARE’s Global Communications Commitments that promote diversity, inclusion and authenticity of CARE’s external and internal communications practices.

Undertake any other duties as required by the Head of Global Communications, including deputizing when necessary.




Bachelor's degree or equivalent combination of education and work experience

7+ years’ experience in a relevant capacity or field

Experience of working directly in humanitarian emergency or crisis locations

Exceptional written and oral communication skills with demonstrated knowledge and understanding of development, humanitarian, and/or humanitarian international law and policy issues

Fluent spoken and written English. Other core UN languages highly desirable

Experience of being a media spokesperson in print and broadcast

Self-starter who is capable of working independently and who understands how their work contributes to the organisations broader goals

Willingness and capacity for travel 1-3 times per year

Interest in/passion for CARE’s mission and values

Due to the nature of this role, work outside of ‘normal’ working hours is often unavoidable

Main Internal Contacts: CI - Head of Global Communication; CI-Secretary General, CI Head of Humanitarian; CI Humanitarian Advocacy Coordinator; CI Communications Working Group (COMWG); CI Media Teams; CARE Emergency Group; Country Office staff;


Main External Contacts: Journalists and editors; humanitarian communications and advocacy staff of international NGOs and UN agencies.


How to apply

Interested and qualified candidates should submit their CVs and a covering letter of interest in English by email.

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