About the Role

We are looking for a dedicated Working Student to join our Programs Team to support learners in our Thrive Afghanistan II Program. As the Community Support Assistant you will contribute to supporting learners by ensuring the smooth implementation of our program activities and serving as a first-line contact for participants. This is the perfect role for a self-starter who is tech-savvy, detail-oriented, and passionate about improving access to education for underserved communities.

Your Tasks
Student Support & Communication

Respond to learner queries via email and community channels
Track student engagement and escalate issues where needed
Help prepare communication materials (FAQs, student updates, onboarding documents)
Content Implementation

Assist with documentation of project activities (e.g., attendance tracking, follow-up surveys)
Event Coordination

Support in organizing online webinars and other virtual events.
Admin

Offer general program support and help complete admin tasks outside Thrive Afghanistan
Your Profile
Required Experience

You are proficient in Pashto, Dari and English (C1)
You are enrolled at a German university for at least 2 more semesters
Required Knowledge

You have a passion or interest in teaching/tutoring
You have previous interaction with Afghan communities or learners in vulnerable contexts
Bonus Knowledge & Experience

Bonus points if they are already accustomed to volunteering work or an NGO setting.
Experience with community management.
Basic data handling in Excel/Google Sheets.
What makes you stand out:

Knowledge of Refugee Integration: Understanding of the education and refugee integration sectors, particularly labor market integration.
NGO/Startup Spirit: You’ve worked in fast-paced, mission-driven environments where adaptability and taking initiative were key to your success.

Please send your resume/CV