Volunteer Coordinator

at International Rescue Committee
Published May 29, 2022
Location Phoenix, AZ, United States of America
Category Accounting  
Job Type Contractor  



Job Overview:


The Volunteer Coordinator is responsible for collaborating with IRC staff to determine volunteer, intern, mentor, and AmeriCorps/VISTA needs. The Volunteer Coordinator will recruit, screen, train, and supervise recruited volunteers, interns, and mentors; provide on-going support and guidance; and manage volunteer information in a central database system. This position will also assist the Development Supervisor to ensure proper tracking and reporting of volunteer hours.




Major Responsibilities:




Internship Coordination


Ensure the IRC maintains an active, effective, professionally managed intern program.

Liaise with program managers and other staff members on intern opportunities for their respective programs.

Ensure assignment descriptions align with staff and client needs and are consistently formatted and posted.

Organize three recruitment cycles (fall, spring, summer) and manage office-wide application and interview process.

Oversee onboarding and exit process for all interns and AmeriCorps/VISTAs. This includes processing background checks, setting up and closing IRC accounts, leading general orientation and onboarding sessions, and managing other situations as needed

Maintain relationships with all universities and community colleges in the area.



Volunteer Coordination


Coordinate with staff to determine volunteer needs and assist with assignment description development

Conduct outreach activities to attract new volunteers; recruit and interview candidates.

Conduct regular information sessions for potential volunteers

Conduct orientation sessions, training, and ongoing supervision for all accepted volunteers.

Maintain regular communication and act as a liaison between IRC staff and volunteers.

Maintain volunteer files; enter case notes and records in database; manage timesheets and timesheet entries each month.

Maintain individual files on all interns and volunteers, record and report all intern/volunteer time, and keep accurate electronic records. Coordinate with colleague(s) to ensure volunteer processing and documentation is tracked.

Solicit opportunities to speak publicly about the work of IRC and actively recruit community involvement.

Actively participate in the Volunteer Coordination Community of Practice.

Conduct recognition events for volunteers and interns.

Actively participate in and recruit volunteers for IRC events as needed.



CNCS AmeriCorps and VISTA Coordination


Recruit AmeriCorps and VISTA members as needed, in collaboration with department supervisors.

Maintain ongoing relationship with CNCS and manage grant activities, including recruitment coordination and other admin tasks linked to recruitment, onboarding, and management

Coordinate with AmeriCorps and VISTA members and supervisors to prepare funder reports as required.



Outreach and Training


Represent IRC at local meetings, seminars, forums, and other community outreach opportunities as needed.

Conduct outreach, networking activities, and other advertising to recruit and educate potential donors, interns, volunteers, and partners as needed.

Organize and lead info session webinars to provide an overview to potential volunteers of all current volunteer opportunities.

Update and develop resources to manage intern and volunteer lifecycle.



Other duties as assigned




Key Working Relationships:


Position Reports to: Development Supervisor


Position directly supervises: N/A


Indirect Reporting: Development Director


Other Internal and/or external contacts:


Internal: Development Director, Phoenix Leadership team members


External: Community agencies, faith-based groups, corporate partners and community groups


Job Requirements


Work Experience: 3 years of related professional experience ideal.




Demonstrated Skills and Competencies:


Well organized with attention to detail.

Ability to prioritize and to juggle multiple tasks simultaneously in a fast-paced environment.

Proven ability to contribute both independently and as a key team member.

Proficient in Microsoft Office applications (Word, Excel, Outlook)

Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

Ability to work effectively in a multi-cultural setting.

Self-direction and initiative, when needed, to take the lead and to follow through to completion.



Education: Bachelor’s degree from an accredited university or college preferred.




Language Skills: Fluent in English, both spoken and written.




Working Environment


Combination of remote and onsite work in a standard office environment. As the transition away from virtual, remote work evolves, full time onsite will be required. Some evening and weekend hours will be required.

Must have a valid driver’s license and access to insured, personal vehicle. Position will require using own transportation within service delivery area. Mileage reimbursement available.


Interested candidates can send their CV

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