Workshop Manager

at African Initiatives for Relief and Development
Published September 7, 2022
Location Mbarara, Uganda
Category Management  
Job Type Full Time  


African Initiatives for Relief and Development (AIRD) is a non-political, non-religious and a not-for-profit non-governmental organization. AIRD was established in 2006 with its Head Office in Kampala, Uganda.


AIRD, being an active implementing partner with UNHCR, is currently managing operations in Uganda, Burundi, Chad, Democratic Republic of Congo, Niger, Tanzania, Burkina Faso, Liberia, Central Africa Republic (CAR), Ethiopia, South Sudan and Cameroon. Our partnership with UNHCR focuses on refugee and IDP settlements, primarily through logistics, construction and infrastructure interventions.


In a bid to diversify its sources of revenue to fund its humanitarian activities, AIRD has established a subsidiary company, Formula 21 Pitstop and has secured agreement with Toyota Uganda to establish an Authorised Service Centre (workshop/garage) in Mbarara. AIRD now seeks the services of a qualified Workshop Manager to manage and oversee the establishment of the business entity ahead of the launch at the end of the construction phase.


Overall responsibility / Job summary


Key Responsibilities


  1. General Management


Develop and/or implement AIRDs SOPs to achieve the signed contractual agreement with Toyota

Deliver on specific project outcomes as listed below

Attend, initiate and lead relevant project coordination meetings as required for AIRD and develop partnership with the actors and forums relevant to the project.

Key responsibilities


Formula 21 Construction Project oversight


In collaboration with the architect and AIRD staff (Uganda programme and Head Office), ensure that all AIRD SOPs are followed for the identification and selection and deployment of a contractor

Post identification of the contractor, ensure that all steps are taken to deliver the project on time, within budget and that all snags and issues are flagged with Management at the earliest opportunity.

Ensure physical oversight of the project through being present at the work site on a frequent basis.

Identify, Recruit and oversee training of appropriate staff to be deployed prior to the start of the programme


In discussion with Toyota, identify the key required staff and appropriate technical levels of qualification

In discussion with AIRD Uganda programme and DOO, identify potential staff from within AIRD who could be deployed to the business.

In discussion with Toyota, assess the capacity of existing staff who could deliver, and present to Toyota for appraisal and subsequent training.

In the absence of sufficiently skilled staff, lead the process of identifying external candidates who could deliver the required services with the requisite attitude, capacity and trustworthiness.

Procure tools and materials for the business


Following SOPs, support the contractor to identify the best source of appropriate quality tools and other equipment required for the establishment of the business. This includes mechanical equipment, office equipment, IT systems where required, etc.

Support the process of acquisition in conjunction with the FAD of AIRD, and with others eg AIRD Uganda Country Programme staff for all procedural requirements.

Assist with the development of the ERP interface for managing the business


Liaise with AIRD Uganda Programme to identify the current approaches required for managing the customers and the invoicing processes to guide internal approaches

Identify and advise on the Toyota monthly reporting requirements

Identify and advise on monthly reporting requirements for Formula 21 Board of Directors monthly reporting requirements

Work with the Data Team consultants to develop the appropriate modules for Formula 21, including CRM, stock/spare parts management, fleet management, and other metrics.

Develop the Management mechanisms for the business


Ensure monthly report templates and management systems are developed that achieve Toyota requirements and conditions

Advise on the composition of the board of directors for Formula 21 and assist with identifying the appropriate people

Advise on the internal management requirements for AIRD to adopt the necessary capacity for management of the business alongside ongoing priorities with UNHCR and other funding streams.

Key skills and experiences


The Workshop Manager will demonstrate the following skills and experiences. Ideally, these should be evidenced through experience in Uganda.


Experience of managing complex projects

Automotive and Toyota product knowledge

Technical knowledge

Basic Financial skills

Excellent personal time and self-management

Excellent planning skills

Experience of external representation to major clients

Experience of working with IT databases and ERP systems

Excellent written and verbal communications

Experience of branding and visibility

Experience of managing a budget

Experience of managing and leading people

Problem solving and analytical skills

Key Behavioural attributes



Initiative/ownership/work ethic

Time management







Minimum Qualifications A post graduate qualification in Mechanical or Automotive Engineering. Minimum of 5 years experience in service operations at a senior level . Product and general automotive business and trade knowledge. (Experience in the motor industry is added advantage. Qualified driver with competence in manual and automatic transmission and a valid drivers license.


Ability to travel to oversee and manage projects essential


How to apply


Applications clearly indicating ‘’Workshop Manager – Formula 21 Pitstop - ’’ in the subject line may be sent by email.

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