Youth Caseworker

at International Rescue Committee
Published September 18, 2022
Location Baltimore, MD, United States of America
Category General  
Job Type Full Time  




The youth caseworker is responsible for managing a caseload of newly arrived school-aged humanitarian immigrant youth ages 0-21 for the initial resettlement period of one year and serving as a liaison between IRC, relevant schools, partners, agencies and families. The youth caseworker reports to the youth services coordinator, and works closely with the resettlement, economic empowerment and health teams.




This is a full-time, regular position, eligible for full benefits.




  • Assist newly arrived families with school enrollment, including immunizations, educational certificates, proof of residence and other records. Coordinate introductory meetings with teachers, parents, and students.


  • Assess educational background of each student to determine barriers to school attendance and success (medical, transportation). Develop individual service plans for each student.


  • Facilitate school orientations, explaining the U.S. educational system, school culture, roles and responsibilities, U.S. laws, safety, etc.


  • Provide case management services to include, but not limited to: referring and linking youth for services in the community, following up with other community service providers on youth progress, coordinating with Refugee Youth Project, Soccer Without Borders and other IRC programs.


  • Conduct follow-up home visits with students and their families to address integration issues; assist with scheduling and facilitating parent and adjustment groups.


  • Maintain accurate and timely client case notes, referrals and case files as required by program guidelines.


  • Contribute to youth program development and organizational growth, strategic planning, outreach and advocacy activities and events as needed.


  • Supervise youth case management interns.


  • Perform other duties as assigned.




  • A bachelor’s degree from an accredited university or college in the field of education, counseling, social work, psychology, or a related human services field preferred.


  • Experience working with at-risk youth, specifically in the context of educational and social programs; experience in case management and working with refugee and/or immigrant populations highly desirable.


  • Demonstrated ability working as part of a multi-disciplinary team and fast-paced, multi-cultural environment.


  • Excellent organizational, analytical, written and oral communication skills.


  • Fluency in English required. Fluency in a second language of local client base preferred. (Arabic, Dari, Pashto, Spanish, Swahili or Ukrainian are priority languages).


  • Strong computer skills: MS Word, Excel, Outlook, and web-based databases and applications.


  • Some evening and weekend hours will be required.


  • Valid driver’s license, reliable access to a vehicle with current insurance, and the ability to travel regularly throughout Baltimore.


Interested candidates can send their CVs

Drop files here browse files ...