KEVIN NYAMONGO
Dynamic and results-driven Administrative, Accounting and Operations Specialist.With over three years of multi-sector experience spanning Accounting, port operations, planning, and cross-functional coordination, I have consistently delivered value by optimizing workflows, improving service delivery, and ensuring accuracy at every stage of the operational chain. I can leverage my background in logistics, operational strategy, and administrative excellence to drive efficient, customer-centered outcomes.
In my current role at the Technical University of Mombasa, I provide direct support to the planning department—assisting with strategic plan implementation, contract performance monitoring, and SOP development. This role has honed my ability to balance big-picture planning with meticulous documentation and process control, ensuring that institutional goals are translated into actionable tasks with measurable results.
Previously at Creek Wave Logistics, I was instrumental in streamlining port clearance processes and enhancing shipment coordination. I liaised with regulatory authorities, developed customer service SOPs, and oversaw documentation that improved cargo release timelines and team accountability. My proactive issue resolution and ability to work under pressure earned the trust of both internal teams and external partners.
At Mitchell Cots, I worked at the core of logistics operations, where I ensured cargo accuracy, expedited inbound and outbound movements, and maintained compliance across all documentation. I have a deep understanding of the operational demands of dynamic logistics environments and take pride in maintaining excellence—even in high-pressure, unpredictable conditions.
My academic foundation in Economics and Statistics equips me with strong data analysis skills, which I apply to monitor KPIs, assess trends, and inform smarter decisions across supply and administrative systems. I am highly proficient in MS Office, adaptive to digital tools, and committed to continuous professional development.
What sets me apart is my ability to bring structure to complexity, and my drive to create real impact—whether through improving customer satisfaction scores, reducing process lags, or coordinating multiple teams around shared goals. I am eager to bring that same mindset to your team.
Thank you for considering my application. I welcome the opportunity to contribute to your success and would be happy to further discuss how my experience aligns with your vision.
Warm regards,
Kevin Onsongo Nyamongo
| Last Resume Update | July 4, 2025 |
| Address | MOMBASA, Kenya |
| ONSONGO574@GMAIL.COM |
Experience
assistant planning officer
- Supported the development and revision of the university’s strategic plan.
- Assisted in the preparation and monitoring of performance contracts.
- Provided comprehensive administrative support, managing internal communications and documentation.
- Developed and maintained SOPs for customer service and planning operations.
- Supported inventory tracking and responded to stakeholder inquiries to improve service delivery.
Administrative Assistant / Port Clerk
- Provided end-to-end administrative support including document handling, expense reports, and internal correspondence.
- Coordinated with regulatory authorities to ensure timely shipment clearance.
- Aided logistics planning for transport and supply chain optimization.
- Handled customer escalations, developed SOPs, and tracked customer service KPIs.
- Assisted the marketing team in outbound calls and client engagement campaigns.
Data Clerk
- Ensured accurate tallying and reporting of cargo during port operations.
- Liaised with port authorities to expedite cargo processing.
- Maintained accurate records and contributed to data entry and verification.
- Provided logistics support and responded to customer concerns in a timely manner.
Education
Bsc ECONOMICS AND STATISTICS
Second Class Division
