INSO Cameroon

INSO Cameroon began as part of the Lake Chad Basin program in 2017 and launched as a stand-alone platform at the end of 2021. Today, the program operates regional offices in Maroua, Buea and an antenna in Bamenda, with its country office in Yaoundé. The Northwest, Southwest, and Far North regions face significant humanitarian needs due to conflicts between armed groups, intercommunal violence, climate hazards, and weak socioeconomic infrastructure. As part of INSO Cameroon, you will support over 120 local and international NGOs in these areas, helping them safely deliver life-saving humanitarian aid.

Job Summary:

As the Information Manager, you will manage the Information Team within a country programme, be responsible for complete understanding of all Conflict & Humanitarian Data Centre (CHDC) data entry, capabilities, storage, and security. You are the programme focal point for the CHDC and the Partner’s Portal (IPP) and facilitates partner registrations. In addition, you will also provide technical support for creating visualisations and dashboards.

This position is based in Yaoundé (Cameroon), with regular field activities in Northwest, Southwest and Far North Regions and reports to the Deputy Director.

Main Responsibilities:

Conflict & Humanitarian Data Centre (CHDC)

Be the focal point of CHDC and understand the methodology with expert knowledge of the platform
Ensure that information recorded is correctly categorized, promptly updated, and is properly accessed
Monitor, assess, and continuously improve the accuracy and precision of data collected
Provide CHDC training and inductions to new and current staff
INSO Partners Portal (IPP)

Be the focal point of IPP and understand the registration process
Guide the partners through the registration process and provide solutions to questions about the system
Monitor and update the registration of INSO partners through the IPP
Visualization activities

Fill information needs and sources in collaboration with the Safety Advisors and Operations team
Aggregate data for analysis and presentation
When needed, produce high quality maps, graphs, and other products to support INSO’s analysis and facilitate NGOs’ understanding of the conflict
Provide visual-relevant inputs to field missions, intended to gather data for INSO outputs
Technical Reference

Actively work with Program, Operations, and Training departments to understand and respond to their needs
Train Information Officers/Assistants, Safety Advisors (and Assistants), or any other position on data-entry responsibilities and data integrity
Manage and regularly update SharePoint folders with relevant materials
Gather materials for advertising INSO services under the guidance of the corresponding departments
Management

Supervise and support the GIS Officer
Provide technical training and recruitment for the team
Uphold data security practices and confidentiality
Requirements

Essential:

5 or more years of experience in data management and visualization, in a similar humanitarian organization and context
Experience with Power BI and DAX, or similar BI software (such as Tableau)
Knowledge of database management using SQL
Knowledge in scripting languages such as Python or R
Knowledge and understanding of theories, concepts and approaches relevant to GIS and the management of information in crises contexts
Fluency in English (and preferably French) language, both written and verbal
Position restricted to citizens/residents of the country only.
Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field
Nice-to have**:**

Staff management experience
Experience with ArcGIS and strong technical skills including creating topologically correct shapefiles and geodatabases
Prior knowledge of relevant region context is an asset, working experience in this region a plus
Working experience with humanitarian organizations, particularly with NGOs
Key Competencies

Analytical Mindset – Thinks critically and solves problems through structured, timely decision-making.
Precision – Delivers accurate, high-quality work with strong attention to detail.
Communication – Shares information clearly and collaborates smoothly to support team goals.
Ownership – Acts independently with accountability and commitment to results.
Integrity– Upholds ethics, safeguards confidentiality, and avoids conflicts of interest.
Empathy – Respects diversity and applies humanitarian values in every context.

Please submit the following documents in French or English and reference “Information Manager” in the subject line.

Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO Cameroon.
Updated CV.