Country Director

at Jesuit Refugee Service
Published May 26, 2022
Location Bangkok, Thailand
Category Administration  
Job Type Full Time  


The Jesuit Refugee Service (JRS) is an International Catholic agency with a mission to accompany, serve and defend the rights of refugees and forcibly displaced people. It is essentially a service-oriented organization offering direct assistance to refugees and internally displaced persons in Australia, Cambodia, Indonesia, Myanmar, the Philippines, Malaysia, Singapore and Thailand. The style of service is direct and personal, working in situations of greatest need, seeking the long-term well-being of refugees and displaced persons, while not neglecting their immediate or urgent needs. It offers opportunities to a wide variety of staff, local and international, while maintaining localized scheme of salary/stipend, insurance, benefits, etc. In Thailand, JRS manages five projects in urban and rural areas serving refugees, asylum seekers and other forcibly displaced persons. JRS Thailand has field offices in Bangkok and Mae Hong Son. The main areas of work include education, psychosocial services, livelihoods, and advocacy. For more information about JRS in Asia Pacific and Thailand, visit:


Overall Position Purpose:


The JRS Thailand Country Director is responsible for the overall management and success of JRS programmes, personnel and office in Thailand ensuring fulfillment of the JRS mission, vision and values and fulfilling quality and standards established by the humanitarian sector. The Country Director will provide leadership and coherent and strategic management support to four (4) Project Directors and project teams in Thailand. He/She will coordinate and report strategic and management concerns to the Regional Director.




Strategic Direction


Promotes the mission, vision and values of JRS in all JRS Thailand programmes

Leads the development and implementation of country strategic plans, financial budgets and advocacy in Thailand in coordination with the Asia Pacific team

Ensures JRS is represented in partner and stakeholder forums including compliance with the requirements of the Thai government and donors. Represents JRS in the Jesuit community, the Catholic Church, JRS partners and donors.

Works closely with CCSDPT representatives and other NGOs in Thailand, UNHCR and the Royal Thai government at national level. JRS together with other organizations and networks also advocate changes to government policy/practice as needed for the benefit of the refugees.

Makes regular field visits to monitor and evaluate JRS Thailand projects, to continually improve the quality of programmes and services for refugees/displaced persons

Facilitates reflection on and evaluation of JRS projects, and, where necessary determine the process for opening, withdrawal/closure/handover of projects after approval from Regional Director.

Monitors political, social, economic and migration trends and formulate proposals for new initiatives and advocacies in response to the greatest need

Works closely with the country team to coordinate and define in-country policies

Maintains regular communication and consultation with the Regional Director on programs, advocacy and major issues and developments in the country

Personnel Management, Reporting and Administration


Provides leadership, inspiration and care for the well-being of all staff

Ensures all JRS projects and personnel promotes the highest standards of quality and professionalism and accountability to the people we serve

Ensures timely and accurate reporting and communication on project progress and challenges

Manages country office and personnel concerns and in consultation with the Regional Director and Human Resource personnel when appropriate

Directs and supports project directors and teams to implement approved projects at field level ensuring project compliance to partnership agreements with donors

Conducts annual performance appraisals of country office staff and project directors for their professional development

Decides on security measures for JRS staff in accordance with JRS security guidelines in emergency situations in consultation with the Regional Director and International Security Adviser

Promotes a supportive working environment that allows people from multiple cultures, religions and background to become better professionals working in a team

Qualifications & Experience:


Fluent and excellent writing skills in English. Knowledge of Thai is an advantage.

Relevant degree – preferably in Education, Social Work, International Development or any related professional field.

Minimum of five years of professional experience in senior management position

Understanding of and empathy with the refugees in the urban areas; understanding of local cultural sensitivities a strong plus.

Working experience in Asia is an advantage.

Computer literacy, being able to use Word, Excel, and Power Point programs

Service-minded, patient, and self-motivated

Ability to work successfully in a multi-cultural and multi faith environment and able to deal with limited resources and challenges

Strong staff management and diplomatic skills, flexibility, and able to work successfully in a multicultural setting and stressful environment.

Good communication skills, particularly in the areas of report-writing and project proposals; good working knowledge of project cycle management, experience with accounting, budgeting and the monitoring of funds; can work under pressure.

This position offers a salary package with Medical and Accident group insurance, Life insurance and other benefits. Interested candidates must apply by sending their cover letter and CV (including 3 references) addressing how they satisfy the criteria described above. JRS advocates for equal opportunity and promotes a diversified and inspiring working environment. Therefore, qualified candidates of ethnic minorities and women are strongly encouraged to apply.


How to apply


Applications are to be sent by email. Early applications are encouraged. Only shortlisted candidates will be contacted.

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