A vacancy exists for a Hospital Management Secretary at Life Fourways Hospital, reporting to Sentle Moroeroe, the Hospital Manager.

A highly efficient, energetic and professional secretary is sought who will be able to cope with the demands and pressures of a very busy position.

The incumbent will be responsible for liaising with a variety of internal and external stakeholders and will be expected to function at all levels within the management team.

Critical Outputs
Provide full secretarial support to the Senior Management Team which entails typing of all relevant correspondence and statistics, flight/ travel arrangements, message taking, diary management and setting up of meetings as well as accurate minute taking.
Management of catering arrangements and venue bookings for management functions.
The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
Maintenance of a sound filing system for hospital manager.
Assisting other departments in the hospital with overflow work whenever possible.
Telephonic and face-to-face liaison with doctors, patients and other key stakeholders in the business.
Manage the boardroom and function bookings.
Ad hoc projects and tasks which arise on a day to day basis. Assistance with complaint investigation and customer feed-back.
Maintain a database, in conjunction with Marketing Manager, of the admitting doctors including annual professional registrations, indemnity insurance.
Facilitate assistance to dissatisfied clients who presents to the management team.
Development of various presentations.
Agency billing process management.
Management of staff uniform ordering process.
Maintain the stationery process in the hospital (orders, budgets and distribution).
Compilation of the month end report for the hospital manager.
Assist with record keeping and reconciliation of the healthcare waste.
Raise orders on SAP and follow up on invoices.
Maintain the internal telephone lists.

Requirements

Matric certificate with an office administration qualification.
3 to 5 years Secretary/PA experience desirable.
Extensive knowledge of MS Office (Word, Excel, PowerPoint and Outlook), SAP knowledge will be an advantage.
The ability to deal with confidential matters and interact professionally at all levels, both internally and externally.
This demanding job requires a well organised, energetic and enthusiastic individual who is willing to go the extra mile.
Good interpersonal skills and communication ability as well as good telephone manner are essential.
The ability to work in a pressurised and demanding environment, accuracy and attention to detail are critical.
A valid motor vehicle driver’s license.
Basic financial knowledge will be an advantage.
Knowledge of organising Board meetings will be advantageous.

Competencies

Problem-solving, analysis and judgment
Resilience
Attention to detail
Self management
Verbal and written communication skills
Deadline driven
Planning & organising skills
Action orientation
Excellence orientation
Building relationships & networking
Customer responsiveness
Ability to manage stress

Please send your resume/CV